Food Service Supervisor – Tim Hortons – Fairview, AB

Tim Hortons Fairview is looking for a Food Service Supervisor to join their team in Fairview, Alberta. If you have a knack for keeping operations running smoothly and enjoy leading a crew in a busy, fast-paced setting, this could be a solid fit for you.

In this role, you’ll be hands-on with staff coordination, food quality oversight, and making sure customers walk away happy. It’s a position that blends leadership with practical day-to-day food service management.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Fairview, you’ll be responsible for overseeing staff who prepare and portion food, setting work schedules, and making sure your team consistently meets quality control standards. You’ll also be involved in hiring new food service staff and onboarding them effectively.

You’ll handle customer concerns professionally and keep records related to stock, repairs, sales, and wastage. Maintaining accurate records and holding your team accountable to procedures is a core part of this supervisory position.

Benefits and Salary

This position offers a wage of $18.30 per hour at 40 hours per week. Employees also receive a dental plan and health care plan as part of the benefits package. Tim Hortons Fairview is also committed to supporting youth in the workplace through on-the-job training, mentorship, coaching, networking opportunities, and awareness training to foster a welcoming environment.

Responsibilities

As a Food Service Supervisor, your day-to-day involves directing staff, maintaining operational standards, and ensuring customers receive consistent, quality service. These responsibilities are central to the success of the location and the satisfaction of every guest.

• Establish methods to meet work schedules and keep operations on track
• Supervise and co-ordinate activities of staff who prepare and portion food
• Hire food service staff and support their onboarding and development
• Ensure food and service consistently meet quality control standards
• Address customers’ complaints or concerns in a professional and timely manner
• Maintain accurate records of stock, repairs, sales, and wastage
• Establish and manage work schedules for the team

Requirements / Skills

The ideal candidate for this supervisory role is someone who is organized, reliable, and comfortable leading others in a fast-paced food service environment. Tim Hortons Fairview values candidates who bring a team-first attitude and a commitment to customer satisfaction.

• Secondary (high) school graduation certificate is required as a minimum educational credential
• Previous experience in food service is considered an asset
• Leadership and communication skills to supervise and guide a team effectively
• Attention to detail for maintaining records and upholding quality standards
• Customer service skills to handle complaints and ensure a positive guest experience
• Organizational ability to manage scheduling and daily operations

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

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