Food Service Supervisor – Tim Hortons – Fairview, AB
Location: Calgary, AB | Company: Tim Hortons
Tim Hortons Fairview is looking for a Food Service Supervisor to join their team in Fairview, Alberta. If you have a knack for keeping things running smoothly in a fast-paced kitchen and front-of-house environment, this full-time role offers steady hours and a competitive wage.
In this supervisory position, you’ll be at the heart of daily operations — coordinating staff, maintaining quality control standards, and making sure every guest leaves satisfied. It’s a hands-on role that blends team leadership with practical food service skills.
About the Role: Food Service Supervisor
As a Food Service Supervisor at Tim Hortons Fairview, you’ll oversee the activities of staff involved in food preparation and portioning, ensuring that shifts run on schedule and that standards are consistently met. You’ll also play a key role in hiring and onboarding new team members and establishing work schedules that keep operations flowing efficiently.
You’ll be expected to handle customer concerns professionally and promptly, maintain accurate records of stock, repairs, sales, and wastage, and uphold the quality and service standards that guests expect. Strong communication and a calm, organized approach are essential to success in this role.
Benefits and Salary
This position offers a wage of $19.50 per hour at 40 hours per week. The role also comes with a dental plan and a health care plan. Tim Hortons Fairview is committed to supporting youth in the workforce, offering on-the-job training, mentorship, coaching, and networking opportunities, along with awareness training to foster a welcoming work environment.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons Fairview
📍 Location: Fairview, AB
🗓️ Date Posted: August 11, 2026
⏱️ Schedule: 40 hours per week
💰 Pay: $19.50/hour
Responsibilities
As a Food Service Supervisor at Tim Hortons Fairview, your day-to-day will revolve around keeping the team organized, ensuring food quality is never compromised, and making sure customers receive the service they expect. These responsibilities are central to maintaining the smooth operation of a busy food service location.
- Establish methods to meet daily work schedules and keep operations on track
- Supervise and co-ordinate activities of staff involved in food preparation and portioning
- Hire food service staff and support their integration into the team
- Ensure quality control standards are met for both food and customer service
- Address customer complaints and concerns promptly and professionally
- Maintain records of stock, repairs, sales, and wastage accurately
- Establish work schedules that support efficient staffing and shift coverage
Requirements / Skills
The right candidate for this role is someone who is comfortable leading a team in a fast-paced food service environment and takes pride in delivering consistent quality. Tim Hortons Fairview values individuals who are organized, reliable, and eager to develop their leadership skills.
- Secondary (high) school graduation certificate is required
- Experience in food service is considered an asset
- Leadership and supervisory skills to guide and motivate staff effectively
- Customer service skills with the ability to handle complaints calmly
- Organizational ability to manage schedules, records, and daily tasks
- Attention to quality and commitment to food safety and service standards
How to Apply
To apply for this Food Service Supervisor position at Tim Hortons Fairview, use the link below to access the official job posting. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons Fairview in Fairview, AB is perfect for candidates who excel in team leadership, food quality control, and customer service. On your resume, emphasize any experience with supervising food service staff, scheduling, and maintaining operational records. If you’ve previously worked in a restaurant, café, or quick-service environment, make sure to highlight specific responsibilities and achievements that align with this supervisory position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food service supervisor, quality control, and staff scheduling that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 staff during peak morning rush” or “reduced food wastage by implementing portion tracking”). Write a brief cover letter expressing your genuine interest in Tim Hortons Fairview and why you’re a strong fit for this role in Fairview. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, community involvement, and service standards beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling staff conflicts, managing rush periods, and addressing customer complaints. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team, shift structure, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.