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Food Counter Attendant – Tim Hortons – Penticton, BC

Location: Vancouver, BC | Company: Tim Hortons

Penticton’s Tim Hortons location on Main Street is looking for a dependable Food Counter Attendant to join their team. This is a hands-on, customer-facing role in a fast-paced food service environment — and the best part? No prior experience is required. Tim Hortons will train you from day one.

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Whether you’re just starting out in the workforce, returning after a break, or looking for steady hours with a well-known Canadian brand, this position offers real day-to-day variety — from serving customers at the counter to food preparation, dishwashing, stocking, and keeping the kitchen running smoothly. Shifts range across mornings, evenings, nights, and weekends, giving you schedule options to suit your lifestyle.

About the Role: Food Counter Attendant

As a Food Counter Attendant at Tim Hortons in Penticton, you’ll be at the centre of day-to-day restaurant operations. Your duties span everything from taking customer orders and packaging take-out items to preparing and heating simple food items, operating the dishwasher, and keeping serving areas clean and well-stocked. You’ll work with both manual and electrical equipment to prep ingredients, including washing, peeling, and cutting vegetables and fruit.

This role requires physical stamina — you’ll be on your feet for extended periods, handling loads of up to 23 kg, and working efficiently in a high-pressure kitchen environment. Being a strong team player with solid interpersonal skills is just as important as the physical side of the job. Tim Hortons places a strong emphasis on reliability, client focus, and creating a welcoming atmosphere for every guest.

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Benefits and Salary

This position pays $18.25 per hour at 40 hours per week. Tim Hortons also offers a dental plan and a health care plan as part of the benefits package. The employer actively supports persons with disabilities, newcomers and refugees, and youth through dedicated programs, mentorship opportunities, accessibility accommodations, and inclusive hiring practices.

Job Details

📌 Job Type: Full-Time, Permanent

🏢 Company: Tim Hortons

📍 Location: 2007 Main Street Suite 101, Penticton, BC V2A 5H6

⏱️ Schedule: Early morning, morning, day, evening, night, weekend, shift work

💰 Pay: $18.25/hour (40 hours per week)

🗓️ Date Posted: August 20, 2026

Responsibilities

Working as a Food Counter Attendant at Tim Hortons means wearing many hats throughout your shift. From front-of-house customer interactions to back-of-house kitchen upkeep, your contributions keep the restaurant running efficiently and ensure every guest leaves satisfied.

  • Serve customers at the counter, take orders, and package take-out food with accuracy and a friendly attitude
  • Prepare and heat simple food items, portion and wrap foods, and keep condiments and supplies stocked at serving areas
  • Operate dishwashing equipment and sanitize dishes, glassware, flatware, pots, and pans by hand or machine
  • Clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment
  • Stock refrigerators and salad bars, and receive, unpack, and store supplies in appropriate storage areas
  • Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs; wash, peel, and cut vegetables and fruit
  • Handle and store cleaning products, remove kitchen garbage, sweep, mop, wash, and polish floors
  • Keep records of quantities of food used and sharpen kitchen knives as needed

Requirements / Skills

Tim Hortons welcomes applicants of all backgrounds for this position — no formal education or prior experience is required, as full on-the-job training is provided. The ideal candidate is someone who thrives in a busy setting and takes pride in delivering reliable, friendly service.

  • No experience required — Tim Hortons will provide full training to successful candidates
  • Client focus — a genuine interest in providing a positive experience for every customer
  • Team player — ability to work collaboratively in a fast-paced kitchen and counter environment
  • Reliability — consistent attendance and dependability across a variety of shift times
  • Physical capability — comfortable standing for extended periods and handling loads up to 23 kg (50 lbs)
  • Efficient interpersonal skills — ability to communicate clearly with customers and coworkers under pressure

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Penticton is perfect for candidates who excel in customer service, teamwork, and reliability. On your resume, emphasize any experience with food service, cash handling, or cleaning and sanitation, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, hospitality, or food service, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food preparation, customer service, and kitchen sanitation that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained a clean and organized kitchen during high-volume periods”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a good fit for this opportunity in Penticton. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘ values, menu offerings, and community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills, reliability, and ability to work under pressure. Common questions may include scenarios about handling a difficult customer, working as part of a team during a busy rush, or prioritizing tasks in a fast-paced setting. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling, team culture, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.