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Food Counter Attendant – Tim Hortons – Cold Lake, AB

Location: Calgary, AB | Company: Tim Hortons

Cold Lake’s Tim Hortons location is looking for a Food Counter Attendant to join their crew. If you’re someone who enjoys working in a fast-paced food service environment, takes pride in keeping things clean and running smoothly, and genuinely likes helping customers, this could be a solid fit — no prior experience required, as training is provided.

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Day to day, this role covers everything from taking customer orders and preparing food items to maintaining a clean and sanitized kitchen. You’ll be part of a team that keeps one of Canada’s most recognized quick-service restaurant brands running efficiently every shift.

About the Role: Food Counter Attendant

As a Food Counter Attendant at Tim Hortons in Cold Lake, you’ll handle a wide range of tasks across food preparation, customer service, and kitchen maintenance. From operating dishwashers and deep fryers to stocking refrigerators and wrapping take-out orders, your contributions keep the restaurant moving from the moment doors open.

This is a physically active position that involves standing for extended periods, lifting up to 23 kg (50 lbs), and working efficiently under pressure. Attention to detail, reliability, and a team-first attitude are key to succeeding in this role. Shifts span early mornings, days, evenings, nights, and weekends, offering scheduling flexibility.

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Benefits and Salary

This position offers a wage of $16.00 per hour for 40 hours per week. Tim Hortons also provides a solid benefits package that includes a dental plan, disability benefits, and a health care plan. The employer is committed to inclusive hiring and offers accessibility accommodations for persons with disabilities, as well as support programs for newcomers, refugees, and youth — including on-the-job training and mentorship opportunities.

Job Details

📌 Job Type: Permanent, Full-Time

🏢 Company: Tim Hortons

📍 Location: Cold Lake, AB

🗓️ Date Posted: July 20, 2026

⏱️ Schedule: Early morning, morning, day, evening, night, weekend shifts

💰 Pay: $16.00/hour — 40 hours per week

Responsibilities

This role involves a wide variety of tasks across customer service, food handling, and kitchen sanitation. Each shift, you’ll contribute to keeping the restaurant clean, stocked, and serving customers efficiently. Here’s a breakdown of what you can expect to be doing:

  • Take customer orders at the counter and provide attentive, friendly service
  • Prepare, heat, and finish simple food items using grills, deep fryers, and conventional ovens
  • Package and portion take-out food and wrap items for customer orders
  • Operate dishwashers and hand-wash dishes, glassware, flatware, pots, and pans
  • Sanitize and clean kitchen surfaces, cupboards, appliances, equipment, and storage areas
  • Stock and replenish refrigerators, salad bars, condiments, and supply areas
  • Receive and store supplies in refrigerators, freezers, and cupboards upon delivery
  • Sweep, mop, wash, and polish floors; remove kitchen garbage and trash
  • Wash, peel, and cut vegetables and fruit using manual and electrical appliances
  • Keep records of food quantities used and handle an electronic cash register

Requirements / Skills

Tim Hortons is open to candidates from a wide range of backgrounds — no degree, certificate, or diploma is required, and the employer will train the right person. What matters most is your work ethic, reliability, and ability to contribute positively to a team. Here’s what they’re looking for:

  • Client focus — a genuine interest in providing good service to every customer
  • Team player — comfortable collaborating with colleagues during busy shifts
  • Reliability — showing up consistently and following through on responsibilities
  • Physical capability — able to stand for extended periods and handle loads up to 23 kg (50 lbs)
  • Ability to work under pressure in a fast-paced environment with repetitive tasks
  • Attention to detail — particularly around food safety, sanitation, and portion accuracy

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Cold Lake is perfect for candidates who excel in customer service, kitchen operations, and teamwork. On your resume, emphasize any experience with food preparation, cash handling, or sanitation procedures, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in food service, retail, or any customer-facing role, make sure to highlight specific responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food preparation, customer service, and kitchen sanitation that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained clean kitchen during high-volume periods”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you want to work in Cold Lake. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘s values, menu offerings, and community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, teamwork, and ability to work under pressure. Common questions may include scenarios about handling a rush of customers, resolving a service issue, or managing multiple tasks at once. Dress neatly for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling, and training. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.