Food Services Manager – Tim Hortons – Redwater, AB
Location: Calgary, AB | Company: Tim Hortons
Tim Hortons in Redwater, Alberta is looking for an experienced Food Services Manager to take the lead at their location on Ochre Park Road. This is a hands-on management role for someone who thrives in a fast-paced food service environment and knows how to bring out the best in a team.
In this role, you’ll be responsible for the full day-to-day operation of the restaurant — from scheduling and staffing to customer service and inventory management. You’ll oversee a team of 16 to 20 people and make sure the operation runs smoothly across a variety of shifts, including mornings, evenings, nights, and weekends.
About the Role: Food Services Manager
As Food Services Manager, you’ll be the driving force behind daily restaurant operations. Your responsibilities will span across staff supervision, financial reporting, supplier negotiations, and ensuring every guest receives quality service. You’ll set the tone for your team and uphold Tim Hortons’ standards consistently across all shifts.
This position demands strong organizational skills, the ability to work under pressure, and a genuine commitment to both your team and your customers. You’ll be expected to conduct performance reviews, address customer concerns professionally, and maintain a welcoming, inclusive environment for staff and guests alike.
Benefits and Salary
This position offers a wage of $37.50 per hour for 30 hours per week. Tim Hortons supports a diverse and inclusive workplace, offering accessibility accommodations for persons with disabilities, mentorship programs, and integration support for newcomers and youth. Veterans and candidates with military experience are also actively welcomed through dedicated hiring initiatives.
Job Details
📌 Job Type: Part-Time (30 hrs/week)
🏢 Company: Tim Hortons
📍 Location: 4801 Ochre Park Rd Suite 102, Redwater, AB T0A 2W0
🗓️ Date Posted: September 02, 2026
⏱️ Schedule: Early morning, morning, evening, night, day, weekend shifts
💰 Pay: $37.50/hour
Responsibilities
The Food Services Manager at Tim Hortons Redwater plays a central role in keeping the restaurant running efficiently and profitably. From managing the team to balancing the books, your day-to-day work covers a wide range of operational and people management tasks that directly impact the guest experience and bottom line.
- Monitor revenues to determine labour costs and make informed staffing decisions
- Supervise and support a team of 16–20 staff members across multiple shifts
- Plan and organize daily restaurant operations to ensure smooth service
- Recruit and train new staff members and set their work schedules
- Conduct performance reviews and provide ongoing coaching to team members
- Balance cash and complete balance sheets, cash reports, and related financial forms
- Negotiate with suppliers for food and other essential supplies
- Organize and maintain inventory and cost products and services accurately
- Address customer complaints and concerns promptly and professionally
- Determine types of services offered and implement operational procedures
Requirements / Skills
The ideal candidate brings proven food service management experience and the interpersonal skills needed to lead a diverse team effectively. Tim Hortons values reliability, strong communication, and a client-focused mindset — along with the flexibility to work across a variety of shifts in a high-demand environment.
- 3 to 5 years of experience in a food service or hospitality management role
- Secondary school graduation certificate or equivalent education
- Excellent oral and written communication skills to lead staff and interact with guests
- Strong organizational skills with the ability to manage competing priorities under tight deadlines
- Financial literacy — comfortable with cash handling, balance sheets, and cost tracking
- Flexibility to work early mornings, evenings, nights, weekends, and various shifts
- Team-oriented with a dependable, accurate, and client-focused approach to work
How to Apply
To apply for this Food Services Manager position at Tim Hortons in Redwater, use the official link below. Make sure your resume is up to date and reflects your relevant management experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Services Manager role at Tim Hortons in Redwater is perfect for candidates who excel in team leadership, restaurant operations management, and customer service. On your resume, emphasize any experience with supervising large teams, scheduling, cash handling, and inventory control. If you’ve previously worked in quick-service or food service management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food services manager, staff supervision, and restaurant operations that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 18 staff across 3 daily shifts” or “reduced food costs by 10% through supplier negotiations”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a strong fit for this role in Redwater. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, brand standards, and community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling customer complaints, managing understaffed shifts, and coaching underperforming employees. Dress appropriately for a food service management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about team structure, performance expectations, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.