Field Sales Operations Lead, Public Sector Canada – Amazon – Toronto, ON

Amazon Web Services is looking for a seasoned Field Sales Operations Lead to serve as the strategic and operational backbone of the AWS Public Sector Canada business. With locations in Toronto, Ottawa, and Montréal, this high-visibility role sits at the intersection of analytics, strategy, and cross-functional leadership — giving you direct influence over how AWS grows within Canada’s public sector.

Think of this as the de facto Chief Operating Officer role for the Canada vertical within the Worldwide Public Sector (WWPS) Sales Operations organization. You’ll work alongside the Canada Sales Leader, translating complex data into clear decisions, anticipating risks before they surface, and ensuring the business runs with precision and predictability.

About the Role: Field Sales Operations Lead

This role spans the full operational lifecycle of the Canada business. From revenue reporting and forecasting to territory design, quota deployment, and strategic planning, you’ll own the processes that keep the sales organization moving forward. You’ll also build and deliver the full Rhythm of Business (RoB) cadence — MBRs, QBRs, and annual planning cycles — while authoring strategic narratives presented to senior WWPS leadership.

Collaboration is central to this position. You’ll partner with Sales Finance, Compensation teams, Marketing, and Service Teams across the organization, as well as corporate teams to influence CRM tools and business intelligence roadmaps. For candidates applying to the Montréal location, fluency in both French and English is required given the global and interprovincial nature of the role.

Benefits and Salary

Amazon offers a comprehensive total compensation package for this role. The base salary range is $93,700 to $156,500 CAD annually depending on location, experience, and qualifications. In addition to base pay, Amazon’s package may include sign-on payments and Restricted Stock Units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and access to additional wellness resources.

Responsibilities

As the operational engine behind the Canada WWPS sales vertical, you’ll wear many hats — analyst, strategist, planner, and cross-functional connector. These responsibilities require a candidate who is equally comfortable building a financial model as they are presenting a narrative to senior executives.

• Own revenue reporting and financial management for the WWPS Canada vertical, ensuring timeliness, completeness, and accuracy across all metrics
• Lead forecasting cadence — delivering weekly, monthly, and quarterly revenue forecasts with clear assumptions and variance analysis
• Drive pipeline inspection and management processes to maintain pipeline hygiene and ensure coverage ratios meet business targets
• Lead territory planning, account segmentation, and quota development for the Canada vertical in partnership with Sales Finance and Compensation teams
• Design and own the full Rhythm of Business (RoB) cadence, including MBR, QBR, and annual planning cycles
• Author strategic narratives and lead the formulation and delivery of Quarterly Business Reviews to senior WWPS leadership
• Coordinate OP1/OP2 planning activities, narrative development, and goal-setting processes across the organization
• Serve as strategic thought partner to the Canada Sales Leader — providing data-backed recommendations and identifying risks early
• Collaborate cross-functionally with Sales Finance, Worldwide Sales Operations, Service Teams, Marketing, and Partner organizations
• Evaluate and recommend new operational approaches that can accelerate AWS growth in Canada

Requirements / Skills

This role is suited for an experienced sales operations professional who thrives in a data-driven, fast-moving environment. Amazon values candidates who combine analytical rigour with strategic business acumen and a demonstrated ability to influence at the senior leadership level.

• 10+ years of Microsoft Excel experience — advanced proficiency is essential for financial modelling and analysis
• CRM and sales tools expertise — experience developing and implementing systems for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation
• Sales process design — demonstrated experience defining, refining, and implementing sales processes, procedures, and policies
• Bachelor’s degree in a relevant field, or equivalent professional experience
• Bilingualism (French and English) is required for candidates applying to the Montréal, QC location
• Senior leadership presentation skills (preferred) — experience presenting insights and recommendations to executive audiences
• Public Sector knowledge (preferred) — familiarity with Canadian government acquisitions, procurement policies, and applicable mandates
• Master’s degree and experience in sales strategy, finance, or business development are considered strong assets

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and tailored to reflect your experience in sales operations, financial management, and strategic planning before submitting.

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