Customer Rep-Station-2 – FedEx – Kamloops, BC

FedEx is looking for a Customer Representative (Station-2) to join their team at the Kamloops, BC location on Dallas Drive. This is a part-time position with Federal Express Corporation Canada, offering steady hours and a chance to be part of one of the world’s most recognized logistics networks.

In this role, you’ll be the face of FedEx at the station level — handling direct customer interactions, providing accurate shipping information, and supporting the administrative side of daily operations. If you’re someone who thrives in a fast-paced environment and enjoys problem-solving while working with the public, this could be a solid fit.

About the Role: Customer Rep-Station-2

The Customer Representative at FedEx Kamloops is responsible for delivering accurate information and hands-on assistance to customers who come in for direct service. You’ll handle administrative duties that keep station operations running smoothly, while also actively promoting FedEx products and services to support continued sales and generate incremental revenue where possible.

This position requires someone who can work independently and as part of a team, maintain composure under pressure, and meet performance standards in a monitored and structured work environment. Physical capability is also part of the job — you’ll be expected to handle packages safely and follow proper lifting and handling procedures.

Benefits and Salary

This part-time role offers a pay rate of $23.14 per hour, with scheduled availability from Monday to Saturday, 7:00 AM to 11:00 AM. FedEx is known for its commitment to employee well-being and inclusion, fostering a respectful and diverse workplace where all team members are valued.

Responsibilities

As a Customer Representative at FedEx Kamloops, your day-to-day will centre around delivering quality service and keeping station operations on track. From assisting customers face-to-face to completing essential administrative tasks, every part of this role plays a role in the overall efficiency of the station.

• Provide accurate information and direct assistance to customers requiring in-person service
• Perform administrative duties necessary for efficient daily station operations
• Promote FedEx products and services to support continued sales and generate potential incremental revenue
• Handle packages safely, including lifting up to 70 lbs and manoeuvring packages up to 150 lbs with appropriate equipment
• Complete all mandatory training and meet minimum performance thresholds as required
• Operate in a PC Windows environment to process transactions and manage customer information
• Adapt to varying work demands and shift requirements based on business needs

Requirements / Skills

FedEx is looking for a candidate who communicates clearly, handles pressure with professionalism, and brings a customer-first mindset to every interaction.

• High school diploma or equivalent required; college diploma preferred
• Knowledge of Canadian Customs regulations is considered an asset
• Familiarity with FedEx Express and Ground products and services is preferred
• Excellent interpersonal and verbal communication skills to engage effectively with customers and team members
• Good analytical, problem-solving, and negotiation skills to handle customer inquiries and resolve issues
• Ability to handle stress and perform well in a highly pressured, monitored, and changing work environment
• Physical capability to lift 70 lbs and manoeuvre packages up to 150 lbs with appropriate equipment

How to Apply

To apply, visit the official FedEx job posting using the link below. Make sure your resume is up to date before submitting your application.

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