Assistant Team Leader – Dollarama – Toronto, ON

Location: Toronto, ON | Company: Dollarama

By Lupin May 20, 2026 Dollarama, Top Companies in Canada 0 Comments

Toronto’s retail scene is always moving, and Dollarama is looking for a motivated Assistant Team Leader to help keep things running smoothly at their Toronto, Ontario location. Whether you’re stepping up from a frontline role or looking to build on your supervisory experience, this position puts you right in the middle of store operations with real responsibility and room to grow.

About the Role: Assistant Team Leader

This position sits at the intersection of frontline retail work and people leadership. You’ll be assisting the management team with day-to-day store operations, which includes everything from cash management and store opening and closing duties to making sure shelves are stocked according to Dollarama’s presentation standards. You’ll also step into manager-on-duty responsibilities when needed, overseeing breaks and tracking attendance.

Beyond the operational tasks, you’ll play a key role in team development by participating in the employee training process and helping maintain a safe, clean, and welcoming store environment. Strong communication skills and the ability to stay organized under pressure are essential in this fast-paced setting.

Benefits and Salary

Dollarama offers a solid benefits package designed to support its employees. Perks include weekly pay, paid vacation, birthday leave, and a retirement plan. The company also provides genuine opportunities for career advancement within its corporately-owned store network. Salary varies according to experience.

Job Details

📌 Job Type: Full-Time (25+ hrs/week) or Part-Time (under 25 hrs/week), Permanent

🏢 Company: Dollarama

📍 Location: Toronto, ON

⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)

Responsibilities

In this role, you’ll wear several hats — supporting management, serving customers, and helping keep the store running efficiently from open to close. Here’s a look at what your day-to-day responsibilities will involve as an Assistant Team Leader at Dollarama.

Support store management by assisting with daily store operations and staff coordination
Process daily shipments through boxing and unboxing incoming product deliveries
Stock shelves with daily products in compliance with Dollarama’s presentation standards
Deliver customer service by addressing and resolving customer inquiries and issues professionally
Maintain store standards by contributing to safety and cleanliness compliance
Perform manager-on-duty tasks including tracking daily breaks and entering attendance records
Handle cash management and assist with store opening and closing duties as required
Participate in training new employees and supporting their onboarding process

Requirements / Skills

The ideal candidate brings a blend of retail experience and supervisory confidence. Dollarama values team players who can lead by example, stay calm under pressure, and deliver consistent service in a high-volume retail environment.

Retail experience: approximately one (1) year of relevant experience in the retail industry
Supervisory experience: approximately one (1) year in a leadership or supervisory capacity
Flexible availability: willingness to work day, evening, and weekend shifts
Time management and prioritization: ability to efficiently organize tasks and manage competing priorities
Communication skills: excellent interpersonal and verbal communication abilities
Leadership and teamwork: demonstrated ability to lead a team while collaborating effectively
Multitasking ability: comfortable working in a dynamic, fast-paced, and high-volume setting
Customer service orientation: genuine commitment to helping customers and resolving issues

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

Apply Now ➔

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Dollarama in Toronto.

Job Summary & Tips for Applying

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Toronto is perfect for candidates who excel in retail supervisory experience, team leadership, and customer service. On your resume, emphasize any experience with store operations, staff coordination, and inventory management, along with your attention to detail and ability to work in a fast-paced environment. If you’ve previously worked in retail leadership or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like assistant team leader, retail supervisor, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “managed store opening and closing procedures 5 days per week”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and its reputation as a Canadian company before your meeting. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, multitasking, and customer service skills. Common questions may include scenarios about handling difficult customers, managing staff during busy periods, and prioritizing competing tasks. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and career growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.

Report Expired