Assistant Team Leader – Dollarama – Sudbury, ON

Sudbury’s retail scene has a solid opportunity waiting — Dollarama is looking for an Assistant Team Leader to join their team in Sudbury, Ontario. With both full-time and part-time roles available, this position suits candidates who enjoy a leadership role in a busy, customer-facing environment without sacrificing scheduling flexibility.

As an Assistant Team Leader, you’ll be hands-on with daily store operations, supporting management and working alongside your team to keep things running smoothly. From handling shipments and restocking shelves to managing cash duties and coaching staff, this is a role where no two shifts are exactly the same.

About the Role: Assistant Team Leader

This position places you at the intersection of operations and people management. You’ll assist the management team in overseeing store functions, ensuring shelves are stocked to presentation standards, and delivering the kind of customer service that keeps shoppers coming back. You’ll also take on manager-on-duty responsibilities when needed, including coordinating breaks and tracking attendance.

Beyond the day-to-day tasks, you’ll play an important role in maintaining store safety and cleanliness standards, contributing to a workspace that’s both welcoming and compliant. Your participation in the employee training process means you’ll help shape the team around you — a real opportunity to demonstrate and develop your leadership abilities.

Benefits and Salary

Dollarama offers a competitive wage ranging from $18.10 to $18.60 for this position, reflecting your experience in the role. Employees also enjoy weekly pay, paid vacation, and a Birthday Leave — a nice touch that shows the company values work-life balance. Additional perks include a Retirement Plan and genuine opportunities for career growth within a nationally recognized Canadian retailer.

Responsibilities

In this role, you’ll be actively involved in both the operational and people side of running a Dollarama store. Every shift brings a mix of tasks that keep the store organized, the team supported, and the customers satisfied. Here’s what you can expect to be doing on a regular basis:

• Supporting store management by assisting the management team in overseeing daily store operations and staff coordination
• Handling daily shipments by boxing and unboxing incoming merchandise efficiently
• Stocking shelves with daily product deliveries in compliance with presentation standards
• Delivering customer service by addressing shopper inquiries and resolving any issues that arise
• Upholding safety and cleanliness standards throughout the store at all times
• Performing manager-on-duty tasks, including confirming daily breaks are taken and recording attendance
• Managing cash operations, including store opening and closing duties as required
• Participating in employee training to help onboard and develop team members

Requirements / Skills

The ideal candidate for this Assistant Team Leader role brings a combination of retail experience and proven supervisory skills. Dollarama values individuals who can lead by example, manage priorities under pressure, and communicate effectively with both customers and colleagues.

• Retail industry experience — approximately one (1) year of relevant experience in a retail setting
• Supervisory experience — approximately one (1) year in a leadership or supervisory capacity
• Flexible availability — ability to work day, evening, and weekend shifts as needed
• Time management and prioritization — ability to efficiently organize your workload in a fast-paced environment
• Communication and interpersonal skills — strong ability to interact with customers and team members professionally
• Leadership and teamwork — demonstrated ability to lead others while contributing as a team player
• Multitasking ability — comfort working in a dynamic, high-volume retail environment
• Customer service orientation — a genuine commitment to providing a positive shopping experience

How to Apply

To apply, visit the official Dollarama job posting using the link below — the application is completed through the AppyHere mobile app. Make sure your resume is up to date before you get started.

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