Assistant Team Leader – Dollarama – Mississauga, ON
Location: Mississauga, ON | Company: Dollarama
Dollarama’s Mississauga location is hiring an Assistant Team Leader to join its retail team. This is a permanent role available in both full-time and part-time capacities, making it a flexible opportunity for candidates who bring leadership experience and a passion for retail operations.
As an Assistant Team Leader, you’ll work alongside the management team to keep daily store operations running smoothly — from handling shipments and stocking shelves to supporting staff, managing cash, and delivering solid customer service. It’s a hands-on leadership role in a fast-paced, high-volume environment.
About the Role: Assistant Team Leader
This position puts you at the centre of store operations at Dollarama Mississauga. You’ll assist in managing day-to-day store activities, ensuring shelves are properly stocked to presentation standards, and that the team is operating efficiently throughout every shift. From opening to closing, your involvement keeps the store running at its best.
You’ll also play a key role in staff supervision and training, contributing to a positive work environment while upholding safety and cleanliness standards. Your ability to multitask and lead by example will be essential in this dynamic retail setting.
Benefits and Salary
Dollarama offers a solid benefits package for its store team members. Employees receive weekly pay, paid vacation, and Birthday Leave. There’s also a Retirement Plan in place, along with genuine opportunities for career growth within the company’s coast-to-coast network of corporate-owned stores. Salary varies according to experience.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Mississauga, ON
⏱️ Schedule: Day, evening, and weekend shifts
Responsibilities
Working as an Assistant Team Leader at Dollarama means wearing many hats each shift. You’ll support management, supervise staff, handle merchandise, and keep the store environment safe and welcoming for customers — all in a busy, high-traffic retail setting.
- Assist the management team in overseeing store operations and staff day-to-day
- Stock shelves daily with incoming products in compliance with presentation standards
- Handle shipments — boxing and unboxing daily deliveries efficiently
- Deliver customer service and resolve customer issues as they arise
- Conduct manager-on-duty tasks, including monitoring breaks and recording attendance
- Perform cash management and handle store opening and closing duties as needed
- Maintain safety and cleanliness standards throughout the store
- Participate in employee training to support team development
Requirements / Skills
Dollarama is looking for a motivated retail professional with a proven track record in supervisory roles. The ideal candidate is adaptable, communicates well, and can keep their composure in a fast-paced, high-volume environment while keeping team morale and customer satisfaction top of mind.
- Approximately one year of retail experience in a relevant role
- Approximately one year in a supervisory capacity — essential for stepping into this leadership role
- Flexible availability across day, evening, and weekend shifts
- Strong communication and interpersonal skills for working with both customers and team members
- Leadership and teamwork abilities that inspire and support the people around you
- Excellent time management and multitasking skills to handle competing priorities
- Customer service orientation with the ability to handle issues calmly and professionally
How to Apply
To apply for the Assistant Team Leader position at Dollarama Mississauga, click the link below to access the official application form. Make sure your resume is up to date before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Mississauga is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with staff scheduling, inventory management, or store operations, along with your ability to work in a fast-paced environment. If you’ve previously worked in a supervisory retail role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervisor, store operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “managed daily cash reconciliation across opening and closing shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this leadership role in Mississauga. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s company values, store model, and approach to customer value beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, problem-solving, and communication skills. Common questions may include scenarios about managing difficult customers, motivating team members, and handling high-pressure situations during busy shifts. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift expectations, team size, and career growth. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.