Assistant Team Leader – Dollarama – London, ON

Dollarama is looking for an Assistant Team Leader to join their store in London, Ontario. With both full-time and part-time roles available, this is a solid opportunity for someone with retail and supervisory experience who wants to grow within a well-established Canadian company.

In this role, you’ll work alongside the management team to keep daily store operations running smoothly — from stocking shelves and handling shipments to supporting staff and delivering quality customer service. If you’re comfortable leading by example and staying organized in a busy retail setting, this could be a great fit.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll play a hands-on role in the day-to-day management of the store. You’ll support the management team with store operations, oversee staff on the floor, and step in as manager on duty when needed — handling tasks like scheduling breaks, tracking attendance, and managing cash and opening/closing procedures.

Beyond the operational side, you’ll also be involved in employee training, maintaining store safety and cleanliness standards, and making sure products are stocked and displayed according to Dollarama’s presentation standards. The role calls for strong communication, leadership skills, and the ability to juggle multiple priorities in a fast-paced environment.

Benefits and Salary

Dollarama offers a starting wage of $18.10 to $18.60 per hour, with pay varying according to experience. Employees also enjoy weekly pay, paid vacation and Birthday Leave, a retirement plan, and real opportunities for career growth within the company.

Responsibilities

The Assistant Team Leader at Dollarama takes an active role in both store operations and people management. From the moment the doors open to closing time, you’ll be involved in keeping the store organized, the team on track, and customers well-served.

• Support management in overseeing daily store operations and supervising staff on the floor
• Stock shelves with daily products in accordance with Dollarama’s presentation standards
• Process shipments by boxing and unboxing daily deliveries efficiently
• Deliver customer service and resolve customer issues in a professional and timely manner
• Maintain safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks including ensuring breaks are taken and recording attendance
• Handle cash management along with store opening and closing duties as required
• Participate in training new employees and supporting their development on the job

Requirements / Skills

Dollarama is looking for a candidate who brings both retail experience and a natural ability to lead others. You should be someone who thrives in a high-volume, fast-paced environment and takes pride in keeping things running smoothly — for both the team and the customers.

• Retail experience of approximately one (1) year in a relevant role
• Supervisory experience of approximately one (1) year in a leadership capacity
• Flexible availability including days, evenings, and weekends
• Time management and organizational skills to handle shifting priorities effectively
• Strong communication and interpersonal skills for working with staff and customers
• Leadership and teamwork to motivate and support a store team
• Customer service orientation with a focus on positive in-store experiences

How to Apply

To apply, use the official link below to access the Dollarama application through the AppyHere mobile platform. Make sure your resume is up to date before you begin.

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