Assistant Team Leader – Dollarama – Winnipeg, MB
Location: Winnipeg, MB | Company: Dollarama
Dollarama is looking for an Assistant Team Leader to join their team in Winnipeg, Manitoba. With both full-time and part-time roles available, this position is a solid step into retail leadership at one of Canada’s most recognized value retailers — a company with corporately-owned stores coast to coast and a reputation for keeping things simple, consistent, and customer-focused.
Day to day, you’ll be working alongside store management to keep operations running smoothly. That means supporting your team, handling shipments, maintaining shelving standards, and stepping up for opening and closing duties and cash management when needed. If you’ve got retail experience and a knack for leading people, this role gives you a real chance to put those skills to work.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama Winnipeg, you’ll play a hands-on part in the daily rhythm of the store. From receiving shipments to coaching staff and making sure customers walk away satisfied, your work directly supports the store’s success. You’ll take on manager-on-duty responsibilities as needed, which includes monitoring breaks, tracking attendance, and contributing to a safe, clean retail environment.
This role calls for someone who can juggle multiple priorities without dropping the ball. Whether you’re on the floor restocking shelves, resolving a customer concern, or participating in employee training, the expectation is that you bring a calm, organized, and team-first attitude every shift. Flexible availability — including days, evenings, and weekends — is a must.
Benefits and Salary
This position starts at $16.50 per hour, with pay delivered on a weekly basis. Dollarama also offers paid vacation and Birthday Leave, a Retirement Plan, and genuine opportunities for career growth within the company. It’s a workplace that values its people and provides a clear path forward for those looking to build a career in retail management.
Job Details
📌 Job Type: Full-Time or Part-Time (Permanent)
🏢 Company: Dollarama
📍 Location: Winnipeg, Manitoba, R2V 1Y9
🆔 Requisition ID: ATL:1009
⏱️ Schedule: Day, evening, and weekend shifts
💰 Pay: Starting at $16.50/hour, paid weekly
Responsibilities
The Assistant Team Leader role at Dollarama covers a broad range of store-level duties. You’ll be an active presence on the floor and in the backroom, keeping everything moving efficiently while supporting both your team and your customers. These responsibilities are core to the store’s daily operations and your own development as a retail leader.
- Assist management in overseeing store operations and supervising staff on a day-to-day basis
- Process daily shipments by boxing and unboxing incoming merchandise efficiently
- Stock products on shelves daily in accordance with Dollarama’s presentation standards
- Deliver customer service and handle customer issues professionally and promptly
- Uphold safety and cleanliness standards throughout the store at all times
- Conduct manager-on-duty tasks, including confirming breaks are taken and recording attendance
- Perform cash management and handle store opening and closing duties as required
- Participate in training new employees and supporting the ongoing development of the team
Requirements / Skills
Dollarama is looking for someone who brings both retail experience and supervisory ability to the table. The right candidate is organized, communicates well, and thrives in a busy, high-volume store environment.
- Approximately one year of retail experience in a relevant role within the industry
- Approximately one year in a supervisory capacity, demonstrating leadership and accountability
- Flexible availability to work day, evening, and weekend shifts as needed
- Strong organizational skills with the ability to manage time and prioritize effectively
- Excellent communication and interpersonal skills for working with customers and colleagues alike
- Ability to multitask and perform confidently in a fast-paced, high-volume environment
- Customer service orientation with a focus on resolving issues and maintaining a positive experience
How to Apply
To apply, use the official Dollarama application link below. Have your resume ready and be prepared to complete the application through the AppyHere mobile platform.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Winnipeg is perfect for candidates who excel in retail supervision, customer service, and team coordination. On your resume, emphasize any experience with store operations, staff management, and inventory handling, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, cash management, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 6 associates” or “processed 50+ customer transactions daily”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Winnipeg. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and retail management skills. Common questions may include scenarios about handling difficult customers, managing shift priorities, and training new staff. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
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