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Assistant Store Manager – Dollarama – Whitby, ON

Location: Ontario | Company: Dollarama

Dollarama is looking for an Assistant Store Manager to join their team in Whitby, Ontario. If you have a background in retail management and thrive in a fast-paced environment, this could be a strong next step in your career with one of Canada’s most recognized and rapidly growing retail chains.

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In this role, you’ll work closely with the Store Manager to keep daily operations running smoothly — from inventory management and merchandising standards to team oversight and employee recruitment and training. When the Store Manager is unavailable, you’ll step up as the Manager on Duty, taking full responsibility for store operations.

About the Role: Assistant Store Manager

As Assistant Store Manager at Dollarama’s Whitby location, your primary focus is supporting efficient store operations and ensuring every team member understands and follows company policies. You’ll oversee inventory counts to ensure timely and accurate resupply, and you’ll make certain that merchandising practices meet Dollarama’s standards across the floor.

You’ll also play a hands-on role in team development — participating in recruitment activities and onboarding new employees. Strong communication and leadership skills are essential, as is the ability to manage competing priorities effectively in a high-traffic retail setting.

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Benefits and Salary

This Assistant Store Manager position at Dollarama in Whitby offers a pay range of $19.30 to $20.30 per hour. The schedule will be determined based on store operational needs, with availability required for days, evenings, and weekends, working 40–50 hours weekly.

Job Details

📌 Job Type: Full-time

🏢 Company: Dollarama

📍 Location: Whitby, ON L1R 3E1

⏱️ Schedule: Days, evenings, and weekends — 40 to 50 hours weekly

💰 Pay: $19.30 to $20.30 per hour

Responsibilities

The Assistant Store Manager at Dollarama plays a central role in keeping store operations on track every day. From managing the team and enforcing company policies to ensuring shelves are stocked and merchandise is properly displayed, this position touches every aspect of store performance.

  • Support the Store Manager in overseeing all daily retail store operations and stepping in as Manager on Duty (MOD) when required
  • Ensure compliance with company rules and regulations by clearly communicating expectations to all team members
  • Oversee inventory counts in a prompt and precise manner to maintain proper resupply of goods
  • Uphold merchandising standards by ensuring established practices are consistently followed throughout the store
  • Participate in recruitment and training activities to onboard and develop new employees
  • Manage time and priorities efficiently in a dynamic, high-paced retail environment

Requirements / Skills

Dollarama is looking for a candidate who brings both retail experience and people management skills to the table. The ideal person is organized, dependable, and comfortable leading a team while juggling the demands of a busy store environment.

  • Minimum two (2) years of experience in the retail industry
  • Team management experience with the ability to lead, motivate, and guide staff
  • Strong organizational skills with the ability to manage priorities effectively
  • Solid communication and leadership skills to interact with staff and customers alike
  • Flexibility to work days, evenings, and weekends based on store operational needs
  • Availability to work 40–50 hours weekly and willingness to travel within the assigned region if needed
  • Physical capability to work with ladders, perform up-and-down movements, and handle heavy lifting
  • Legal authorization to work in Canada

How to Apply

To apply for this Assistant Store Manager position at Dollarama in Whitby, use the official application link below. Make sure your resume is up to date and ready to attach before submitting your form.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Whitby is perfect for candidates who excel in retail operations, team leadership, and inventory management. On your resume, emphasize any experience with supervising staff, enforcing store policies, and managing day-to-day retail workflows. If you’ve previously worked in a retail management or supervisory role, highlight specific achievements like improving team performance, reducing inventory discrepancies, or training new hires.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail management, inventory control, and merchandising standards that appear throughout the posting. Quantify your achievements where possible (e.g., “trained and onboarded 10+ new employees” or “managed a team of 15 in a high-volume retail environment”). Attach a brief cover letter expressing your interest in Dollarama and why you’re a strong fit for this role in Whitby. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store operations model, and position in the Canadian retail market beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and organizational skills. Common questions may include scenarios about handling conflict on the team, managing a busy shift, or dealing with inventory shortages. Dress professionally for a retail management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about store culture, team structure, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.