Assistant Store Manager – Dollarama – Quebec City, QC
Location: Quebec City, QC | Company: Dollarama
Dollarama is looking for an Assistant Store Manager to join their team in Quebec City, QC. As one of Canada’s most recognizable retail chains, Dollarama offers a fast-paced environment where strong leadership and operational know-how make a real difference every day.
In this role, you’ll work closely with the Store Manager to keep daily operations running smoothly — from leading and motivating a team of store associates to ensuring shelves are stocked and customers are served efficiently. It’s a hands-on position that combines retail management, team leadership, and customer service.
About the Role: Assistant Store Manager
As an Assistant Store Manager at Dollarama, you’ll play a key part in the day-to-day management of store operations. You’ll support the Store Manager in overseeing staff, maintaining merchandising standards, and driving a positive shopping experience for customers. This is a role that calls for someone who is organized, reliable, and comfortable making decisions on the floor.
You’ll also be responsible for ensuring that health and safety standards are upheld, that store policies are followed consistently, and that the team is motivated and working cohesively. Strong communication and a commitment to operational excellence are essential in this position.
Benefits and Salary
Dollarama offers its employees a competitive total compensation package. While specific salary details for this posting are not listed, the company is known for providing group insurance benefits, an employee discount program, and opportunities for career advancement within its growing national network of stores.
Job Details
🏢 Company: Dollarama
📍 Location: Quebec City, QC
📌 Job Type: Retail Management
Responsibilities
As an Assistant Store Manager, your day will revolve around supporting store operations and enabling your team to deliver a consistent, quality shopping experience. From opening duties to end-of-day procedures, your leadership directly impacts how the store performs.
- Support the Store Manager in overseeing all aspects of daily store operations
- Lead and motivate a team of store associates to meet performance and service standards
- Ensure merchandise is properly stocked, displayed, and rotated according to planograms
- Handle customer inquiries and resolve issues in a professional and timely manner
- Monitor inventory levels and assist with ordering and receiving stock
- Enforce health and safety policies and ensure the store environment is safe for staff and customers
- Open and close the store as required, including cash management responsibilities
- Train and onboard new team members in accordance with Dollarama’s procedures
Requirements / Skills
Dollarama is seeking a candidate who brings a solid foundation in retail operations and has demonstrated the ability to lead a team in a high-volume, fast-paced setting. Strong organizational skills and a customer-first mindset are key to success in this position.
- Previous retail management experience, ideally in a supervisory or assistant manager capacity
- Strong leadership skills with the ability to coach and develop team members
- Excellent communication skills in French; bilingualism (French/English) is an asset in Quebec City
- Solid understanding of retail operations including inventory, merchandising, and loss prevention
- Availability to work flexible hours including evenings, weekends, and holidays
- Ability to work independently and make sound decisions under pressure
How to Apply
To apply for this Assistant Store Manager position at Dollarama in Quebec City, click the link below to access the official application. Make sure your resume is current and highlights your relevant retail management experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Quebec City is perfect for candidates who excel in retail leadership, team management, and store operations. On your resume, emphasize any experience with supervising retail staff, managing inventory, and delivering strong customer service in a fast-paced environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like assistant store manager, retail operations, and team leadership that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 10 associates” or “reduced shrinkage by 15% through improved loss prevention practices”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Quebec City. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store formats, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational skills. Common questions may include scenarios about managing staff conflicts, handling inventory discrepancies, or maintaining store standards during peak periods. Dress appropriately for a retail management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.