Assistant Manager – Tim Hortons – Sooke, BC
Location: Vancouver, BC | Company: Tim Hortons
Tim Hortons in Sooke, BC is looking for an experienced Assistant Manager to join the team and help lead daily restaurant operations. This is a hands-on leadership role that combines people management, financial oversight, and customer service excellence in a fast-paced food service environment.
If you have a proven track record in food services management and enjoy mentoring staff, driving performance, and keeping operations running smoothly, this could be the right move for your career. You’ll be supervising a team of 16 to 20 people and playing a key role in the restaurant’s overall success.
About the Role: Assistant Manager – Food Services
As Assistant Manager, you’ll be responsible for the day-to-day supervision of restaurant operations, from scheduling and staffing to inventory management and cash balancing. You’ll work alongside the management team to analyze budgets, monitor labour costs, and evaluate performance to ensure the restaurant remains profitable and efficient.
This role also involves ensuring that all health and safety regulations are strictly followed, participating in marketing initiatives, and addressing customer complaints in a professional and timely manner. You’ll be expected to lead by example in a physically demanding, fast-paced urban setting with varying shift hours including early mornings, evenings, nights, and weekends.
Benefits and Salary
This full-time position offers a wage of $27.69 per hour for a 40-hour work week. Tim Hortons participates in programs that support youth employment, including on-the-job training tailored to youth, mentorship and coaching opportunities, and awareness training to foster a welcoming work environment.
Job Details
📌 Job Type: Full-Time, Permanent
🏢 Company: Tim Hortons
📍 Location: Sooke, BC
🗓️ Date Posted: August 17, 2026
⏱️ Schedule: Early morning, morning, day, evening, night, weekend, overtime
💰 Pay: $27.69/hour (40 hours per week)
Responsibilities
The Assistant Manager at Tim Hortons in Sooke oversees a wide range of operational and personnel duties. From managing budgets and monitoring revenue to training new hires and conducting performance reviews, this role keeps the restaurant functioning at its best every single day.
- Analyze budgets to boost and maintain the restaurant’s profitability
- Monitor revenues to determine appropriate labour costs and scheduling needs
- Supervise and evaluate a team of 16–20 staff members across all shifts
- Recruit, train, and schedule staff to ensure adequate coverage at all times
- Conduct performance reviews and provide ongoing coaching and feedback
- Balance cash and complete balance sheets, cash reports, and related financial forms
- Organize and maintain inventory to ensure supply levels meet operational needs
- Ensure compliance with all health and safety regulations in the workplace
- Participate in marketing plans and assist with their implementation
- Address customer complaints and concerns promptly and professionally
Requirements / Skills
The ideal candidate brings 3 to 5 years of experience in food services or a related field and holds a college diploma or non-university certificate from a program of 1 to 2 years. Tim Hortons is looking for someone who is dependable, organized, and capable of leading a team under pressure while maintaining a focus on customer satisfaction.
- 3 to 5 years of experience in food services management or a related environment
- College, CEGEP, or equivalent diploma from a 1–2 year program
- Strong leadership and communication skills, both oral and written
- Ability to multitask and work effectively under tight deadlines in a fast-paced setting
- Excellent interpersonal skills with a client-focused and team-oriented approach
- Physically capable of handling heavy loads and standing for extended periods
- Available for shift or on-call work, including early mornings, evenings, nights, and weekends
- References required as part of the screening process
How to Apply
To apply for this Assistant Manager position at Tim Hortons in Sooke, BC, use the application link below. Make sure your resume is up to date and reflects your relevant experience in food services management before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Manager role at Tim Hortons in Sooke is perfect for candidates who excel in team leadership, food services operations, and customer service management. On your resume, emphasize any experience with staff supervision, scheduling, and budget analysis, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in restaurant or food service management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food services management, staff supervision, and health and safety compliance that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 18 staff members” or “reduced labour costs by 10% through strategic scheduling”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Sooke. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling customer complaints, managing staff conflicts, and working under tight deadlines. Dress appropriately for a food services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.