Shift Manager – Tim Hortons – Shawinigan, QC

Tim Hortons in Shawinigan, Quebec is looking for an experienced Shift Manager to join their team. If you have a passion for fast food restaurant operations and enjoy leading a crew through busy service periods, this could be the right next step in your career.

In this role, you’ll be at the heart of daily restaurant operations — coordinating staff, maintaining quality standards, and making sure every guest leaves satisfied. It’s a hands-on position that rewards people who are organized, calm under pressure, and genuinely enjoy working with a team.

About the Role: Shift Manager

As a Shift Manager at Tim Hortons, you’ll oversee day-to-day activities during your assigned shifts, which may include early mornings, evenings, mornings, days, and weekends. You’ll be responsible for guiding team members, keeping operations running smoothly, and upholding the brand’s standards for food quality and customer service.

This is a position that calls for someone with solid leadership skills and a working knowledge of fast food restaurant environments. You’ll be expected to step up when challenges arise and keep your team motivated and on track throughout every service period.

Benefits and Salary

This position offers a wage of $17.10 per hour, based on a schedule of 80 hours bi-weekly. Specific benefit details were not listed in the posting, but Tim Hortons locations across Canada are known for offering team member perks.

Responsibilities

As a Shift Manager at Tim Hortons Shawinigan, your daily duties will revolve around keeping restaurant operations on track and your team performing at their best. From managing service flow to ensuring food quality, you play a central role in the guest experience on every shift.

• Supervise team members during assigned shifts to ensure efficient and high-quality service
• Coordinate staff tasks and breaks to maintain smooth restaurant operations throughout the shift
• Monitor food preparation and presentation to uphold Tim Hortons quality standards
• Address customer concerns promptly and professionally to maintain guest satisfaction
• Support training and development of new team members on the floor
• Manage opening and closing procedures as required by the shift schedule
• Enforce health, safety, and sanitation standards in the restaurant at all times

Requirements / Skills

The ideal candidate for this Shift Manager position brings hands-on experience in a fast food or food service environment along with the confidence to lead a team. Tim Hortons values reliability, strong communication, and a genuine commitment to quality in every shift.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 year to less than 2 years in a relevant supervisory or food service role
• Leadership skills: ability to guide and motivate a team during peak and off-peak hours
• Availability: flexibility to work early mornings, evenings, days, and weekends
• Communication skills: clear and professional interaction with both staff and customers
• Problem-solving ability: capacity to handle unexpected situations calmly and efficiently

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant supervisory and food service experience before submitting.

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