Over-the-Counter Associate – Walmart – Woodstock, ON

Walmart’s Woodstock location is looking for an Over-the-Counter (OTC) Associate to join their in-store team. This is a customer-facing role in the pharmacy and OTC department, where you’ll help shoppers find what they need, maintain a well-organized department, and support the day-to-day operations of a busy retail pharmacy section.

Working at Walmart Canada means being part of a team that genuinely values helping Canadians save money and live better. In this role, you’ll be involved in everything from stocking and zoning your assigned area to supporting the Pharmacy Manager with department tasks — all while keeping customers at the centre of what you do.

About the Role: Over-the-Counter Associate

As an OTC Associate, your main focus will be keeping the department running smoothly and ensuring customers have a positive experience every time they visit. You’ll maintain proper product presentation, rotate stock, check for expired items, and ensure the area is clean, safe, and well-organized. You’ll also be responsible for following proper procedures for ordering, pricing, markups, markdowns, and signage.

This role requires a strong commitment to patient confidentiality and compliance with the Privacy Act. You’ll work closely with the OTC Department Manager and Pharmacy Manager, contributing to department sales and profitability while maintaining the highest standards of customer service consistent with Walmart’s core values.

Benefits and Salary

The minimum rate of pay for this position starts at $17.75 per hour. Walmart Canada also offers a range of benefits that may include comprehensive benefits coverage, life insurance, paid time off, a store discount, stock options, deferred profit sharing, and access to the Live Better U education program and EQ Health support. Please note that some benefits are based on hours worked or employment status (full-time or part-time).

Responsibilities

The Over-the-Counter Associate plays an essential part in the pharmacy department at Walmart. Day-to-day, you’ll be balancing customer assistance with department upkeep, ensuring products are properly displayed, priced, and in date — all while keeping the space safe and compliant with store standards.

• Maintain patient confidentiality and follow all practices consistent with the Privacy Act
• Support department sales and profit with direction from the Pharmacy Manager
• Rotate stock and check for expired products to ensure product integrity
• Zone the department to maintain a clean, organized, and shoppable layout
• Follow proper procedures for ordering, clearance, markups/markdowns, and signing, flagging, pricing, and labelling
• Keep the area NCO (Neat, Clean, Organized) and free of fixtures, debris, foreign objects, and liquids
• Maintain zero pricing errors in alignment with the Scanning Credibility Program
• Calibrate equipment used in the prescription filling process as required

Requirements / Skills

Walmart is looking for candidates who are dependable, customer-focused, and comfortable working in a fast-moving retail environment. The ideal candidate brings a positive attitude, strong communication skills, and a genuine willingness to help both customers and team members. Being flexible with scheduling is important given the variety of shifts available.

• Flexible availability across mornings, afternoons, evenings, and nights
• Strong customer service skills with a helpful and positive approach
• Good communication and active listening abilities
• Team player mentality with the ability to collaborate with department managers and colleagues
• Attention to detail when it comes to pricing, labelling, and stock rotation
• Respect for confidentiality and compliance with privacy regulations

How to Apply

To apply for this Over-the-Counter Associate position at Walmart Woodstock, use the official application link below. Make sure your resume is up to date before submitting.

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