Optician / Contact Lens Practitioner (Licensed) – Costco – Kelowna, BC

Costco’s optical department in Kelowna, BC is looking for a Licensed Optician / Contact Lens Practitioner to join their team at the 2125 Baron Road location. This is a hands-on clinical and retail role that puts your provincial licensing and optical expertise to work every single day, helping members find the right eyewear solutions with accuracy and care.

In this position, you’ll be responsible for everything from fitting contact lenses and dispensing eyeglasses to overseeing apprentices and maintaining the high health care standards Costco’s optical department is known for. If you’re a detail-oriented practitioner who genuinely enjoys member service, this role offers stable hours and a competitive hourly wage.

About the Role: Optician / Contact Lens Practitioner (Licensed)

As a Licensed Optician at Costco Kelowna, your primary focus is assisting members in selecting and ordering the right eyewear, frames, lenses, contact lenses, and sunglasses based on their prescriptions. You’ll use a slit lamp to assess general ocular health, measure pupillary distance, determine proper multi-focal and bifocal heights, and ensure every order is dispensed accurately and safely.

Beyond clinical work, you’ll handle computer-based order processing, coordinate special orders with outside vendors, process payments accurately, and maintain proper contact lens trial inventory. You’ll also play a mentorship role by overseeing apprentices and students working toward their certification, all while keeping your own provincial licensing current and in good standing.

Benefits and Salary

This position pays $33.00 per hour. Costco is widely recognized for offering its employees competitive compensation alongside a strong benefits package that reflects the company’s commitment to its workforce. Specific benefits details can be confirmed during the hiring process.

Responsibilities

The day-to-day work in this role blends clinical optician skills with hands-on member service and retail operations. From the moment a member walks into the optical department, you’re guiding them through the selection process with professional expertise and genuine care.

• Assist members in selecting eyeglass frames, sunglasses, contact lenses, and ophthalmic lens options appropriate to their prescription
• Measure pupillary distance accurately using a pupilometer or ruler, and determine proper placement of multi-focal and bifocal heights
• Examine members’ eyes using a slit lamp to assess general ocular health and assist in fitting contact lenses
• Process orders in the computer system and place special orders to outside vendors by telephone
• Dispense and adjust completed eyeglasses against the prescription using a frame warmer and manual bending techniques
• Handle payments accurately, including cash, cheque, credit, and debit transactions following proper procedures
• Maintain contact lens trial inventory and stock optical merchandise and supplies according to department standards
• Oversee apprentices and students as required to support their certification qualification
• Maintain provincial licensing requirements to ensure membership in the provincial order remains in good standing
• Keep the department clean and maintain a safe, high level of health care cleanliness at all times

Requirements / Skills

The ideal candidate holds a valid provincial dispensing optician licence and certified contact lens fitter designation. Costco values practitioners who combine clinical precision with strong member service instincts and the ability to work efficiently in a busy retail optical environment.

• Provincial Ophthalmic Dispenser accreditation — relevant education and training required
• Provincial Dispensing Optician licence — must be current and in good standing
• Certified Contact Lens Fitter designation required (or must enrol in the course within one year of hire)
• Licensed Optician / Contact Lens Fitter experience is preferred
• Computer, math, and member service skills are an asset in this role
• Ability to communicate in French (oral and written) is required for candidates applying to Quebec locations

How to Apply

To apply, use the official link below to submit your application directly through Costco’s hiring portal. Ensure your resume is current and clearly reflects your provincial licensing status and optical experience.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Costco in Kelowna.