Member Service Assistant – Costco – Windsor, ON

Join Costco Wholesale Canada as a Member Service Assistant in Windsor, ON. This role is perfect for individuals who enjoy customer service, security monitoring, and warehouse operations. You will be responsible for greeting members, verifying memberships, maintaining safety protocols, and ensuring a secure shopping environment.

At Costco, we value efficiency, attention to detail, and a commitment to excellent customer service. This position involves monitoring warehouse access, performing security checks, and assisting customers with their shopping experience.

About the role: Member Service Assistant

As a Member Service Assistant, you will be responsible for ensuring smooth entry and exit processes, monitoring warehouse security, and providing excellent customer service. Your key responsibilities include:

• Greeting members at the entrance with a friendly and professional attitude.
• Verifying membership cards and ensuring customers have a seamless shopping experience.
• Conducting hourly safety and security checks inside and outside the warehouse, including monitoring perimeter activity.
• Checking member receipts at the exit to validate purchases and prevent discrepancies.
• Reporting any suspicious activity and following security protocols for store safety.
• Assisting members with directions, shopping carts, and loading merchandise when needed.

This position requires strong attention to detail, excellent customer service skills, and the ability to monitor store security effectively.

Benefits and Salary

Costco offers a competitive salary and a comprehensive benefits package, including:

• Healthcare and dental insurance
• Paid vacation and sick leave
• Employee store discounts
• Flexible work schedules
• Training programs and career development opportunities

Requirements / Skills

Basic Qualifications:

• High school diploma or GED preferred
• Valid driver’s license and personal vehicle required
• Ability to stand for extended periods and perform security checks
• Strong customer service and communication skills

Preferred Qualifications:

• Experience in retail, warehouse security, or customer service
• Ability to handle security incidents professionally
• Bilingual (English & French) preferred for Quebec locations

How to Apply

Are you ready to join Costco Canada as a Member Service Assistant? Click below to submit your application and become part of a team that values customer service, security, and operational efficiency.

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