Marketing Road Representative (Business Centre) – Costco – Quebec City, QC

Based out of the Costco Business Centre at 999 Rue du Marais in Quebec City, this Marketing Road Representative role puts you at the intersection of community outreach and B2B sales. If you enjoy getting out from behind a desk and building genuine relationships with local businesses — from food service operators to professional offices — this position offers a dynamic day-to-day that rarely looks the same twice.

You’ll be the face of Costco Business Centre in the field, connecting with business owners, promoting memberships and delivery services, and using your communication and persuasion skills to grow warehouse sales. The role combines in-person canvassing, phone outreach, email campaigns, and attendance at community events, giving you a varied and engaging workload.

About the Role: Marketing Road Representative (Business Centre)

As a Marketing Road Representative, your primary mission is to introduce the Costco Business Centre to food service businesses, convenience stores, and professional offices within the warehouse’s market area. You’ll develop lasting working relationships with these businesses, promoting walk-in and delivery sales, membership sign-ups, upgrades, and renewals. Day-to-day, you’ll communicate with current and prospective members by phone, email, and in person, using your own vehicle to canvass the territory.

You’ll also support the Membership Area Manager in shaping and executing marketing and sales plans, assist members with online ordering, track all activity in the Cybergeneration CRM platform, and represent Costco at local community events, trade shows, and Chamber of Commerce meetings. Please note that for this Quebec City location, candidates must be able to communicate in French (oral and written).

Benefits and Salary

Costco is widely recognized for offering competitive compensation and a strong benefits package to its employees. While specific salary details are not listed in this posting, the role includes mileage reimbursement and expense coverage for vehicle use. Costco’s broader employee benefits typically include health and dental coverage, retirement savings plans, and an inclusive workplace culture — details will be confirmed during the hiring process.

Responsibilities

This role blends field sales, member services, and community engagement into a single position. Each day you’ll be connecting with businesses across the territory, advocating for Costco products and services, and ensuring members receive prompt, courteous support. Here’s a closer look at what the work entails:

• Canvass businesses in person and by phone within the warehouse’s sales area to promote memberships and drive sales
• Meet with business owners to assess their needs and recommend Costco products, services, and delivery options that offer real value
• Use persuasive communication skills to promote walk-in and delivery sales as well as new memberships, upgrades, and renewals
• Assist the Membership Area Manager in developing and executing the marketing and sales plan
• Support members with online ordering, suggesting new and related products to grow overall sales
• Track all activity in Cybergeneration (or other required CRM tools), including sales, appointments, calls, emails, sign-ups, and campaign results
• Monitor competitors through comp shopping to stay informed about market positioning
• Represent Costco at local community events, trade shows, and Chamber of Commerce meetings as directed
• Resolve member concerns with professionalism, tact, and sound problem-solving skills
• Submit accurate mileage records and expense receipts for reimbursement and assist at the Membership Counter as needed

Requirements / Skills

The ideal candidate brings a blend of sales or marketing experience, strong interpersonal skills, and the organizational discipline to manage a busy territory independently. Costco values proactive team members who can adapt quickly and communicate effectively with a wide range of business clients.

• High school diploma or GED preferred
• Valid driver’s licence and a reliable personal vehicle with appropriate business insurance — required for daily field work
• Marketing or sales experience is an asset and will be given preference
• French communication skills (oral and written) are required for this Quebec City location
• English communication skills (oral and written) are an asset
• Proficiency with Google Workspace, Microsoft Office, CRM tools (Cybergeneration, IBM Sterling), and AS400
• Strong organizational skills, attention to detail, and the ability to work independently and manage shifting priorities

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and tailored to highlight your sales or marketing background before submitting.

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