Food Service Supervisor – Tim Hortons – Vegreville, AB

Tim Hortons in Vegreville, Alberta is looking for a Food Service Supervisor to lead a team in a busy, fast-paced setting. If you have experience in the food service industry and enjoy keeping operations running smoothly, this could be the right fit for you.

In this role, you’ll be responsible for supervising and co-ordinating staff, ensuring food quality standards are met, and keeping the team on track during every shift. It’s a hands-on position that combines leadership with day-to-day operational duties across a range of shifts.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll oversee a team of 5 to 10 employees including food service counter attendants and food preparers. You’ll be setting work schedules, training new staff, and making sure everything runs according to both company and health standards. The work spans multiple settings — from the coffee shop counter to the full food service operation.

The role requires physical stamina — expect a mix of standing, walking, bending, and working under pressure to meet tight deadlines. You’ll also handle customer concerns, maintain stock and sales records, and submit regular operational reports. Strong communication and flexibility are key to succeeding in this environment.

Benefits and Salary

This position offers a wage of $18.90 per hour for a 40-hour work week. Tim Hortons also demonstrates a strong commitment to inclusive employment, offering support programs for persons with disabilities, newcomers and refugees, youth, and veterans — including mentorship opportunities, accessibility accommodations, and on-the-job training.

Responsibilities

This position covers a wide range of supervisory and operational duties across the food service environment. From managing staff schedules to ensuring every cup and meal meets quality control standards, the Food Service Supervisor plays a central role in keeping operations consistent and efficient.

• Establish methods and procedures to meet daily and weekly work schedules
• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation protocols, and safety procedures
• Ensure food and service consistently meet quality control standards
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock levels, repairs, sales, and wastage
• Prepare and submit operational reports as required

Requirements / Skills

The ideal candidate brings solid experience in food service and a natural ability to lead a team under pressure. Tim Hortons values individuals who are client-focused, adaptable, and can communicate effectively in a fast-paced environment.

• 1 to 2 years of experience in a food service or related supervisory role
• No formal education credential required — relevant experience is what counts
• Strong interpersonal and oral communication skills for managing a diverse team
• Client focus with the ability to handle customer concerns professionally
• Team player who can work flexibly across morning, evening, night, and weekend shifts
• Physical capability to work in a demanding environment — standing, bending, and working under pressure

How to Apply

To apply, use the official Job Bank link below. Make sure your resume is up to date and reflects your relevant food service experience before submitting.

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