Food Service Supervisor – Tim Hortons – Rimbey, AB

Tim Hortons in Rimbey, Alberta is looking for a Food Service Supervisor to join their team and help deliver the high-quality guest experience the brand is known for across Canada. If you have a knack for leading people, thrive in a fast-paced food service environment, and want to grow within one of Canada’s most recognized chains, this could be a great fit.

In this role, you’ll take charge of daily shift operations — guiding your team, upholding food and service standards, and making sure every customer walks away satisfied, whether they’re dining in, going through the drive-thru, or picking up an order. It’s hands-on leadership with real responsibility.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll be the go-to person on shift — responsible for keeping things running smoothly across all service channels. That means overseeing team members, ensuring company policies and food standards are followed, and handling whatever comes your way with a positive attitude.

This position calls for someone who leads by example — someone who can motivate their teammates, stay composed under pressure, and consistently put the guest experience first. Tim Hortons puts a strong emphasis on teamwork, and supervisors play a key role in setting that tone on every shift.

Benefits and Salary

This full-time, permanent position offers a wage of $17.40 to $18.00 per hour, with a premium offered to applicants who bring prior Tim Hortons experience. The benefits package includes dental care, extended health care, and vision care. Additional perks include team-based performance incentives, scholarship opportunities, and team events and celebrations.

Responsibilities

Working as a Food Service Supervisor at Tim Hortons means owning your shift from start to finish. You’ll be responsible for keeping the team on track, maintaining standards, and resolving any issues that come up — all while keeping the guest experience at the centre of everything you do.

• Lead your team through each shift, setting the pace and ensuring everyone is working efficiently and cohesively
• Achieve shift objectives by monitoring performance and adjusting workflow as needed
• Guide team members on food preparation standards and Tim Hortons company policies
• Handle guest complaints professionally and in a timely manner to ensure customer satisfaction
• Oversee dine-in, drive-thru, take-out, and delivery service channels to maintain consistent quality
• Demonstrate urgency and ownership throughout the shift, stepping in wherever needed
• Foster a positive team environment by encouraging collaboration and accountability

Requirements / Skills

The ideal candidate for this Food Service Supervisor position is someone who brings genuine leadership ability and a can-do attitude to every shift. Tim Hortons values team players who take pride in their work and are committed to delivering a great guest experience each and every time.

• Customer service skills — a natural ability to engage guests and resolve concerns with care
• Leadership experience — at least 1 year of supervisory experience is preferred
• Tim Hortons experience — prior experience at Tim Hortons is an asset and may qualify you for a wage premium
• Food Safety Certification — preferred but not required
• Team-oriented mindset — comfortable working within a team structure and supporting those around you
• Positive, willing attitude — the ability to take initiative and show ownership in your role

How to Apply

To apply for this Food Service Supervisor position at Tim Hortons in Rimbey, AB, use the link below to access the official job posting. Make sure your resume is up to date and reflects any relevant supervisory or food service experience before submitting.

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