Food Service Supervisor – Tim Hortons – Athabasca, AB

Tim Hortons in Athabasca, Alberta is looking for a Food Service Supervisor to join their team and help keep daily operations running smoothly. If you have a knack for leading a crew, maintaining quality standards, and keeping things organized in a fast-paced food service environment, this could be the right fit.

In this role, you’ll be responsible for overseeing staff, coordinating food preparation, and making sure guests leave satisfied. It’s a hands-on position that blends team leadership, food safety oversight, and customer service into one rewarding package.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Athabasca, you’ll be at the centre of the action — guiding team members through their duties, ensuring food meets the brand’s quality control standards, and stepping in whenever a customer concern needs to be addressed professionally and promptly.

You’ll also handle the behind-the-scenes work that keeps the location running efficiently, from scheduling shifts and training new hires to tracking stock levels and managing records. Compliance with sanitation and safety procedures is a core part of the job, and you’ll be expected to model those standards for your team at all times.

Benefits and Salary

This position offers a wage of $18.50 to $19.50 per hour (to be negotiated), with approximately 30 hours per week. Tim Hortons Athabasca also provides a strong benefits package that includes a dental plan, disability benefits, and a health care plan. The employer participates in several government and community programs supporting persons with disabilities, newcomers and refugees, youth, Indigenous people, mature workers, and visible minorities.

Responsibilities

Day to day, the Food Service Supervisor keeps the team aligned, the kitchen running efficiently, and the guest experience on point. From coaching new staff to resolving customer issues, your leadership directly shapes the quality of service delivered at this location.

• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation practices, and safety procedures
• Estimate ingredients and supplies required for meal preparation to minimize waste and shortages
• Ensure food and service meet quality control standards at all times
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage
• Establish work schedules to ensure proper coverage across all shifts

Requirements / Skills

The ideal candidate brings at least a year of hands-on experience in a food service environment and has a natural ability to lead by example. No formal degree or diploma is required — what matters most is your practical know-how and your ability to keep a team motivated and a kitchen running safely.

• 1 to 2 years of experience in a food service or hospitality setting
• Supervisory or leadership experience is an asset
• Knowledge of food safety and sanitation standards
• Strong communication skills for handling both staff and customer interactions
• Organizational skills for scheduling, record-keeping, and supply estimation
• Ability to work a flexible schedule including mornings, evenings, days, and weekends

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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