Food Counter Attendant – Tim Hortons – Whitecourt, AB
Location: Calgary, AB | Company: Tim Hortons
Tim Hortons in Whitecourt, Alberta is hiring a Food Counter Attendant to join their team. If you’re comfortable working in a fast-paced food service environment and enjoy interacting with customers, this could be a great fit for you. Shifts are available across a variety of hours, including early mornings, evenings, and weekends.
This role covers a range of duties — from taking customer orders and preparing simple food items to keeping the kitchen and dining area clean and organized. It’s hands-on work that keeps things moving in a busy quick service restaurant.
About the Role: Food Counter Attendant
As a Food Counter Attendant at Tim Hortons, you’ll be responsible for a broad set of tasks that keep daily operations running smoothly. From handling food preparation and packaging to maintaining a clean and safe workspace, your work directly impacts the customer experience at every visit.
You’ll be expected to follow food safety and sanitation standards, handle cleaning products responsibly, and work as part of a team to meet the demands of a busy counter environment. The ability to lift up to 23 kg (50 lbs) is required for this position.
Benefits and Salary
This position offers a wage of $15.50 per hour, with 30 to 40 hours per week. Overtime is available, and scheduling is flexible with options across early mornings, mornings, days, evenings, nights, and weekends — making it workable for a variety of schedules.
Job Details
📌 Job Type: Part-Time / Full-Time
🏢 Company: Tim Hortons
📍 Location: Whitecourt, AB
🗓️ Date Posted: April 21, 2026
⏱️ Schedule: Early morning, morning, day, evening, night, weekend — flexible hours, overtime available
💰 Pay: $15.50/hour | 30–40 hours per week
Responsibilities
Working at a Tim Hortons counter means wearing many hats throughout a shift. From serving customers to scrubbing pots, the role requires consistency, attention to detail, and a commitment to food safety standards. Here’s what a typical day looks like:
- Take customers’ orders accurately and efficiently at the counter
- Prepare, heat, and finish simple food items as needed during service
- Package and portion take-out food and wrap items for customers
- Operate dishwashers to clean dishes, glassware, and flatware; wash items by hand when required
- Clean and sanitize the kitchen including work surfaces, cupboards, appliances, storage areas, and equipment
- Clear and clean tables, trays, and chairs in the dining area
- Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas
- Keep records of quantities of food used throughout the day
- Handle and store cleaning products safely and appropriately
- Remove kitchen garbage and sweep, mop, wash, and polish floors
Requirements / Skills
Tim Hortons is looking for reliable, hardworking individuals who can keep up with the pace of a quick service restaurant. Prior experience is considered an asset but is not required — a willingness to learn and a positive attitude go a long way here.
- Education: Secondary (high) school graduation certificate or equivalent experience
- Physical ability to lift and handle up to 23 kg (50 lbs) regularly
- Experience with equipment such as electronic cash registers, food dispensers, and grills is an asset
- Availability across a range of shifts including early mornings, evenings, nights, and weekends
- Reliability and attention to detail in following food safety and sanitation procedures
- Prior food service or customer-facing experience is an asset but not mandatory
How to Apply
To apply, use the link below to visit the official job posting on Job Bank. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Whitecourt is perfect for candidates who excel in customer service, food preparation, and kitchen sanitation. On your resume, emphasize any experience with quick service or food service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in food service, hospitality, or retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food counter attendant, food preparation, and kitchen sanitation that appear in the posting. Quantify your achievements where possible (e.g., “served 100+ customers daily” or “maintained clean and sanitized workstation throughout every shift”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Whitecourt. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, community presence, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a busy rush, managing multiple tasks, or dealing with a difficult customer. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.