Food Counter Attendant – Tim Hortons – Hanna, AB
Location: Calgary, AB | Company: Tim Hortons
Tim Hortons in Hanna, Alberta is looking for a Food Counter Attendant to join their team. Whether you’re entering the workforce for the first time or getting back into it, this is a solid opportunity with on-the-job training provided — no prior experience required. Tim Hortons is a recognized employer committed to building inclusive workplaces across Canada.
This role puts you right at the heart of the guest experience — taking orders, preparing food, and keeping things running smoothly during busy morning, daytime, and evening shifts. If you’re someone who moves quickly, stays organized, and enjoys working with people, you’ll fit right in on this team.
About the Role: Food Counter Attendant
As a Food Counter Attendant at Tim Hortons Hanna, your day-to-day will involve a mix of customer service, food prep, and general upkeep of the counter and service areas. You’ll be handling customer orders, preparing and wrapping items, and making sure everything is stocked and ready to go at all times.
This position requires you to work safely and efficiently in a fast-paced food service environment. You’ll use both manual and electrical appliances as part of your tasks, and you’ll be expected to follow proper food handling procedures throughout your shift. Being a reliable team player and keeping communication open with your colleagues is key to success here.
Benefits and Salary
This position offers a wage of $15.50 to $16.50 per hour (to be negotiated), with approximately 30 hours per week. Employees also have access to a strong benefits package that includes a dental plan, disability benefits, and a health care plan. Tim Hortons Hanna also participates in multiple government and community programs supporting persons with disabilities, newcomers and refugees, youth, veterans, Indigenous people, mature workers, and visible minorities.
Job Details
📌 Job Type: Part-Time
🏢 Company: Tim Hortons (Hanna, AB)
📍 Location: Hanna, AB
🗓️ Date Posted: July 31, 2026
⏱️ Schedule: Day, Morning, Evening, Weekend
💰 Pay: $15.50 to $16.50 per hour (to be negotiated) / 30 hours per week
Responsibilities
Working the counter at Tim Hortons means wearing a few different hats throughout your shift. From the moment guests walk in to the last order of the day, you’ll be keeping things moving, making sure food is prepared properly, and ensuring the service area stays clean and stocked. Here’s a closer look at what the role involves:
- Take customer orders at the counter or buffet tables with accuracy and a friendly attitude
- Prepare, heat, and finish simple food items following Tim Hortons standards
- Portion and wrap foods for dine-in and take-out guests
- Package take-out food efficiently during peak hours
- Stock refrigerators and salad bars to ensure items are always available for service
- Keep records of the quantities of food used during your shift
- Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs safely
Requirements / Skills
Tim Hortons Hanna is open to candidates from all backgrounds and experience levels — no formal education or prior experience is required, as full training will be provided. What matters most is that you show up ready to work, communicate well with your team, and take pride in delivering good service to every guest.
- No experience required — the employer will train the right candidate from the ground up
- No formal education (degree, certificate, or diploma) is needed for this role
- Reliability and punctuality — showing up consistently for your scheduled shifts is essential
- Customer service mindset — friendly, patient, and attentive when interacting with guests
- Ability to work varied shifts including mornings, days, evenings, and weekends
- Physical stamina — comfort standing for extended periods and working in a busy kitchen environment
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Hanna, AB is perfect for candidates who excel in customer service, food preparation, and teamwork. On your resume, emphasize any experience with fast-paced service environments, reliability, and your ability to handle multiple tasks at once. If you’ve previously worked in food service, retail, or any customer-facing role, make sure to highlight specific responsibilities and achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food counter attendant, customer service, and food preparation that appear in the posting. Quantify your achievements where possible (e.g., “served 80+ customers per shift” or “maintained clean and stocked service areas throughout daily operations”). Even if this is your first job, highlight soft skills and any volunteer work or school activities that demonstrate responsibility. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values and reputation as a Canadian staple beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, customer service skills, and ability to work under pressure. Common questions may include scenarios about handling a busy rush, working as part of a team, or dealing with a difficult customer. Dress neatly for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling and training. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.