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Food Counter Attendant – Tim Hortons – Drumheller, AB

Location: Calgary, AB | Company: Tim Hortons

Tim Hortons in Drumheller, Alberta is looking for a Food Counter Attendant to join their team. Whether you’re just entering the workforce or looking for steady part-time hours, this is a solid opportunity with a well-known Canadian brand that actively supports inclusive hiring across a wide range of communities.

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This role puts you right at the heart of the customer experience — taking orders, preparing and serving food, and keeping things running smoothly during busy morning and evening rushes. No previous experience is required, and on-the-job training is provided, so you’ll be set up for success from day one.

About the Role: Food Counter Attendant

As a Food Counter Attendant at Tim Hortons, your day-to-day will involve a mix of customer service and food preparation tasks. You’ll be serving guests at the counter, taking their orders accurately, and ensuring food is properly portioned, wrapped, and packaged for dine-in or take-out. Using both manual and electrical appliances, you’ll help prep simple food items and keep the serving areas stocked and ready.

Working as part of a team, you’ll also be responsible for maintaining food records, stocking refrigerators, and keeping the workspace clean and organized. The position requires flexibility across day, morning, evening, and weekend shifts, making it suitable for those who can accommodate a varied schedule.

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Benefits and Salary

This position offers a wage of $15.50 to $16.50 per hour (to be negotiated), with approximately 30 hours per week. Employees are eligible for a comprehensive health benefits package that includes a dental plan, disability benefits, and a health care plan. Tim Hortons in Drumheller also participates in several government and community programs supporting persons with disabilities, newcomers and refugees, youth, veterans, Indigenous people, mature workers, and visible minorities.

Job Details

📌 Job Type: Part-Time

🏢 Company: Tim Hortons (Drumheller, AB)

📍 Location: Drumheller, AB

🗓️ Date Posted: July 31, 2026

⏱️ Schedule: Day, Morning, Evening, Weekend

💰 Pay: $15.50 – $16.50/hour (to be negotiated), ~30 hrs/week

Responsibilities

In this role, you’ll be keeping the front counter and food prep areas running efficiently while delivering friendly, prompt service to every guest. From the first morning rush to the last evening customer, your contributions keep the team on track and customers coming back.

  • Take customers’ orders accurately and efficiently at the counter
  • Prepare, heat, and finish simple food items according to Tim Hortons standards
  • Portion and wrap foods for both dine-in and take-out service
  • Package take-out food carefully to ensure quality and presentation
  • Serve customers at counters or buffet tables in a friendly and timely manner
  • Stock refrigerators and salad bars to ensure items are always available
  • Keep records of the quantities of food used throughout the shift
  • Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs safely

Requirements / Skills

Tim Hortons welcomes applicants from all backgrounds and experience levels — no formal education or prior work experience is required for this position. What matters most is a positive attitude, reliability, and a willingness to learn in a team-oriented setting.

  • No degree, certificate, or diploma required — education is not a barrier to applying
  • No prior experience needed — full on-the-job training will be provided
  • Customer service mindset — comfortable interacting with guests in a busy environment
  • Schedule flexibility — availability for day, morning, evening, and weekend shifts
  • Physical readiness — ability to stand for extended periods and handle food prep tasks
  • Attention to detail — accurate order-taking and food portioning

How to Apply

To apply for this Food Counter Attendant position at Tim Hortons in Drumheller, use the official link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Drumheller is perfect for candidates who excel in customer service, teamwork, and food handling. On your resume, emphasize any experience with counter service, food preparation, or cashiering, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in food service, retail, or hospitality, make sure to highlight specific responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food counter attendant, customer service, and food preparation that appear in the posting. Quantify your achievements where possible (e.g., “served 100+ customers daily” or “maintained accurate food inventory records”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Drumheller. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘s values, menu offerings, and community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a busy rush, working with a team, or managing multiple tasks at once. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and shift scheduling. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.