Employee Relations Business Partner – Apple – Vancouver, BC

Apple’s Vancouver team is looking for an experienced Employee Relations Business Partner (ERBP) to join their Retail HR organization. This is a senior-level role for a seasoned HR professional who thrives on navigating complex workplace matters and building strong partnerships with leadership. If you bring deep expertise in employee relations, investigations, and employment law — and you’re passionate about creating fair, consistent workplace experiences — this role is worth a close look.

Day to day, you’ll be advising market leaders and managers on some of the most sensitive and high-stakes HR decisions a company faces. From workplace investigations and harassment matters to business conduct reviews and accommodation consultations, your work will directly shape the employee experience across Apple’s Canadian Retail operations. This is a role where sound judgement, discretion, and the ability to influence at every level of an organization genuinely matter.

About the Role: Employee Relations Business Partner

The Employee Relations Business Partner functions as a trusted advisor to managers, leaders, and employees throughout Apple’s Retail organization. Working in close partnership with Centers of Excellence, you’ll identify and resolve complex ER issues — including cases where no clear precedent exists — while ensuring that every decision reflects legal compliance, Apple’s policies, and the company’s core values. This role covers all Canadian provinces, requiring both English and French-Canadian language proficiency.

You’ll also play a key role in the broader ER ecosystem — analyzing case trends through case management systems, developing proactive strategies to support positive employee relations, and delivering training to HR teams and line management. With a travel requirement of approximately 20–30%, you’ll be present where it counts, building the on-the-ground relationships that make this work effective.

Benefits and Salary

Apple offers a competitive base pay range of $113,400 to $170,100 for this role, with your exact pay determined by your skills, qualifications, experience, and location. Beyond base salary, Apple employees are eligible to participate in discretionary employee stock programs, including restricted stock unit award recommendations and the Employee Stock Purchase Plan. The total compensation package also includes comprehensive medical and dental coverage, retirement benefits, a range of discounted Apple products and free services, and tuition reimbursement for education that supports career advancement at Apple. Discretionary bonuses and relocation assistance may also apply.

Responsibilities

As the Employee Relations Business Partner, you’ll handle some of the most nuanced and consequential situations that arise in a large retail organization. Your ability to balance legal compliance with human-centred decision-making will be central to how you operate in this role. Here’s a breakdown of what you’ll be doing:

• Identify and resolve complex and highly sensitive employee relations issues, including situations where no established precedent exists
• Advise and influence market leadership on critical ER decisions including harassment, business conduct, terminations, and HR policy matters
• Evaluate and review employee-related decisions in response to concerns raised by employees
• Conduct workplace investigations involving potential misconduct and policy violations of varying complexity
• Assess workplace violence situations and develop and implement appropriate response plans
• Provide consultation on workplace accommodations in collaboration with business partners
• Implement and communicate country-wide employee relations programs, policies, and procedures
• Deliver training to HR, ER, and line management teams on employee relations topics
• Analyze ER metrics through the case management system to identify trends and develop proactive strategies for positive ER outcomes

Requirements / Skills

Apple is looking for an HR professional with substantial experience in employee relations and a track record of handling sensitive matters with sound judgement and integrity. The right candidate will be comfortable working independently across multiple markets and will bring both the analytical skills to assess complex situations and the interpersonal skills to influence outcomes at a leadership level.

• 7–12+ years of HR experience with a focus on employee relations
• Deep expertise in conducting investigations and producing thorough, accurate documentation
• Knowledge of local, provincial, and federal employment laws and regulations across Canada
• Bilingual proficiency in English and French-Canadian, required to support employees across all Canadian provinces
• Ability to manage multiple priorities, stakeholders, and work streams across different markets simultaneously
• Willingness and ability to travel approximately 20–30% of the time
• Strong communication skills including effective listening, written communication, and presentation abilities
• Experience in large corporate HR/ER environments is considered an asset

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date and tailored to reflect your employee relations experience before submitting.

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