Employee Relations Business Partner – Apple – Toronto, ON

Apple’s Canadian operations are growing, and the company is looking for a seasoned Employee Relations Business Partner (ERBP) to join the team in Toronto, Ontario. This is a meaningful opportunity to work at the intersection of people, policy, and organizational culture — supporting Apple’s Retail organization across Canada with expert-level HR guidance and strategic employee relations counsel.

In this role, you’ll serve as a trusted advisor to managers and leaders on some of the most complex and sensitive employee relations matters in the business. From conducting investigations to advising on terminations, harassment issues, and workplace accommodations, your work will have direct impact on how Apple’s teams operate and how its people are supported.

About the Role: Employee Relations Business Partner

The Employee Relations Business Partner is embedded within Apple’s HR function and works closely with Centers of Excellence (COEs) to ensure that legal compliance, policy adherence, and fair workplace practices are upheld consistently. You’ll handle a broad portfolio of cases — including misconduct investigations, workplace violence assessments, and accommodation consultations — while also delivering training to HR and line management teams on employee relations topics.

This is a bilingual role requiring working proficiency in both English and French-Canadian, as you’ll be supporting employees across all Canadian provinces. You’ll need to be comfortable with ambiguity, skilled at balancing competing priorities, and capable of influencing senior leadership through clear, evidence-based recommendations. Travel of 20–30% is expected in this position.

Benefits and Salary

Apple offers a competitive compensation package for this role, with a base pay range of $113,400 to $170,100 CAD, dependent on skills, qualifications, experience, and location. Beyond base pay, employees have the opportunity to participate in Apple’s discretionary employee stock programs, including restricted stock unit award recommendations and the Employee Stock Purchase Plan (at a discount). The benefits package includes comprehensive medical and dental coverage, retirement benefits, discounts on Apple products, free services, tuition reimbursement for career-related education, and potential eligibility for discretionary bonuses or commission payments, as well as relocation assistance.

Responsibilities

As an Employee Relations Business Partner at Apple, your day-to-day work spans a wide range of HR disciplines — from sensitive investigations to proactive policy coaching. These responsibilities are critical to maintaining a fair, compliant, and people-centred workplace across Apple’s Canadian Retail operations.

• Identify and resolve complex and highly sensitive employee relations issues, including situations where no established precedents exist
• Advise and influence market leadership teams on critical ER decisions such as harassment, business conduct, terminations, and HR policy application
• Evaluate and review employee-related decisions in response to employee concerns, ensuring consistency and fairness
• Conduct investigations into potential misconduct and policy violations with varying levels of complexity and risk
• Assess and respond to workplace violence situations, implementing appropriate response plans as needed
• Provide consultation on workplace accommodations in partnership with HR business partners
• Implement and communicate country-wide employee relations programs, policies, and procedures
• Deliver training to HR, ER, and line management on employee relations topics and best practices
• Analyze ER metrics through the case management system to identify trends and develop proactive strategies for positive employee relations

Requirements / Skills

Apple is seeking a highly experienced HR professional who brings deep expertise in employee relations and a proven track record of working through complex, high-stakes situations with sound judgement. The ideal candidate is both analytically rigorous and interpersonally strong — someone who can earn trust at all levels of the organization.

• 7–12+ years of HR experience with a focus on employee relations in a professional or corporate environment
• Deep investigation expertise, including strong documentation skills related to ER investigations
• Knowledge of Canadian employment laws including local, provincial, and federal regulations
• Bilingual proficiency in English and French-Canadian, required to support employees across all Canadian provinces
• Ability to manage multiple priorities and work streams across different markets simultaneously
• Willingness to travel 20–30% as required by the role
• Strong communication skills including active listening, written communication, and presentation abilities
• Large corporation HR/ER experience considered a strong asset

How to Apply

To apply for this Employee Relations Business Partner position at Apple in Toronto, use the official application link below. Ensure your resume is up to date and reflects your relevant HR and employee relations experience before submitting.

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