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Dispatch Specialist – UPS – Charlottetown, PE

Location: Halifax, NS | Company: UPS

UPS, one of the world’s largest logistics and delivery companies, is looking for a Dispatch Specialist to join their team in Charlottetown, Prince Edward Island. This is a part-time, permanent position offering steady weekday hours and a competitive hourly wage — a solid fit for someone who thrives in a fast-moving operational environment and takes pride in keeping things running smoothly.

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In this role, you’ll be at the heart of day-to-day transportation coordination, handling everything from on-call Air pickups to unforeseen events that need quick thinking and clear communication. If you’re detail-oriented, comfortable juggling multiple tasks, and confident working with both internal systems and external customers, this could be a great match.

About the Role: Dispatch Specialist

As a Dispatch Specialist at UPS Charlottetown, you’ll be responsible for coordinating the operational flow of deliveries and pickups, ensuring that customer satisfaction — both internal and external — is consistently met. You’ll dispatch events, balance workloads among service providers, and actively monitor systems to keep operations on track throughout your shift.

This position also carries a safety and compliance component, requiring you to support proper procedures and maintain accurate records. You’ll work closely with the broader team to resolve issues as they arise, making strong communication and problem-solving skills essential day-to-day.

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Benefits and Salary

This part-time permanent position pays $22 per hour, with scheduled hours of 8:30 AM to 1:30 PM, Monday to Friday (minimum 25 hours per week). Flexibility with start and finish times is required. As a member of a Fortune Global 500 organization, you’ll be joining a company known for its rewarding culture and commitment to employee development. UPS is an equal opportunity employer and provides accommodations for candidates with disabilities throughout the recruitment process.

Job Details

📌 Job Type: Part-Time / Permanent

🏢 Company: UPS

📍 Location: 410 Mount Edward Road Unit 9, Charlottetown, PE C1E 2A1

🆔 Requisition ID: R26019741

⏱️ Schedule: Monday to Friday, 8:30 AM – 1:30 PM (min. 25 hrs/week)

💰 Pay: $22 per hour

Responsibilities

The Dispatch Specialist plays a critical coordination role within UPS’s Charlottetown operation. Each shift requires balancing real-time logistics, monitoring systems, and responding to customer needs — all while keeping safety and accuracy front of mind.

  • Dispatch delivery and pick-up events to communicate projected transportation flows across the operation
  • Balance pick-up workloads among service providers and incorporate adjustments into dispatch plans as needed
  • Review and analyze operational data to support informed decision-making
  • Resolve customer concerns promptly within the scope of the operation
  • Monitor internal systems and ensure overall administrative functions are running efficiently
  • Support safety and compliance standards throughout daily operations
  • Plan and complete work with thoroughness, attention to detail, and accurate record keeping

Requirements / Skills

The ideal candidate for this role is someone who can stay organized under pressure, communicate clearly, and adapt quickly to changing circumstances. UPS is looking for a reliable, detail-oriented individual who can work independently across multiple locations when needed.

  • High School Diploma, GED, or international equivalent required
  • Strong verbal and written communication skills in English are essential for coordinating with drivers and management
  • Own vehicle required — the candidate must be able to travel between two locations to support business needs
  • Multi-tasking abilities to manage multiple priorities efficiently during a fast-paced shift
  • Working knowledge of Microsoft Office — including Word, Excel, Access, and Outlook

How to Apply

To apply, visit the official UPS job posting using the link below. Make sure your resume is up to date before submitting, as applications must include an updated resume.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Dispatch Specialist role at UPS in Charlottetown is perfect for candidates who excel in logistics coordination, multi-tasking, and customer problem-solving. On your resume, emphasize any experience with dispatch or transportation operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in logistics, courier services, or administrative coordination, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like dispatch coordination, Microsoft Office, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “coordinated 30+ daily pickups” or “resolved customer issues with 95% first-call resolution”). Write a brief cover letter expressing your genuine interest in UPS and why you’re excited about this opportunity in Charlottetown. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research UPS‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your coordination and communication skills. Common questions may include scenarios about handling last-minute scheduling changes, balancing competing priorities, or resolving customer complaints. Dress appropriately for a logistics and transportation environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.