Delivery Program Manager – Canadian Tire – Toronto, ON

Canadian Tire Corporation is looking for not one, but two Delivery Program Managers to join their Store Tech platform group in Toronto, Ontario. This is a leadership role at the heart of the company’s technology delivery efforts, overseeing multiple squads working across POS platforms and In-Store Applications. If you thrive on bringing order to complexity and have a track record of driving programs from planning through to delivery, this role is worth a close look.

Day to day, you’ll be orchestrating a portfolio of work that directly supports Canadian Tire’s strategic objectives — coordinating resources, managing risks, engaging stakeholders, and keeping multiple squads aligned and moving forward. This is a role that blends Agile delivery expertise with sharp financial and scope management skills, all within one of Canada’s largest and most recognized retail organizations.

About the Role: Delivery Program Manager

As a Delivery Program Manager, you’ll develop comprehensive program plans, establish governance structures, and monitor squad performance against key milestones and KPIs. You’ll work closely with executives, business sponsors, and cross-functional teams to ensure alignment, buy-in, and clear communication throughout the program lifecycle — from kickoff to closure.

This role demands a collaborative mindset and the ability to navigate globally distributed teams and partner resources effectively. You’ll also play a coaching role, providing training and guidance to squad members to drive consistency across delivery practices. Whether you’re managing budget variances, facilitating steering committees, or applying SAFe, Scrum, or Kanban methodologies, your impact will be felt across the entire Store Tech portfolio.

Benefits and Salary

Canadian Tire offers a hiring range of $80,000 to $131,000 per year, with final compensation determined by your experience, skills, market conditions, and internal equity. Beyond salary, employees enjoy comprehensive benefits and retirement programs, performance incentives, continuing education support, mental health benefits of up to $5,000 per year, career growth opportunities, product discounts, Canadian Tire Profit Sharing, and access to the Triangle Learning Academy. There is also an enhanced flex benefits program designed to support overall well-being.

Responsibilities

In this program management role, you’ll be accountable for the end-to-end delivery of a complex portfolio spanning multiple squads and platforms. From defining scope and managing budgets to facilitating governance and closing out programs successfully, the breadth of this position requires both strategic thinking and hands-on execution.

• Develop and maintain a comprehensive program plan that defines objectives, scope, deliverables, timelines, and resource requirements
• Identify and engage key stakeholders, including executives and business sponsors, maintaining regular communication to manage expectations and gather feedback
• Establish governance structures such as steering committees or advisory boards to provide oversight and guidance across the program
• Coordinate and allocate resources across multiple squads, including FTEs and globally distributed partner resources
• Monitor squad progress, tracking KPIs and milestones, and overseeing changes in scope, schedule, and budget
• Proactively identify and assess program risks, ensuring timely escalation and mitigation strategies are in place
• Oversee financial management including budgeting, forecasting, accruals, invoice processing, and variance analysis
• Apply Agile methodologies (SAFe, Scrum, Kanban) to drive adaptive and efficient project execution
• Provide training and guidance to squad members across teams to establish consistent delivery standards
• Facilitate program closure upon successful completion, ensuring all deliverables and outcomes are documented and handed off appropriately

Requirements / Skills

The ideal candidate is an experienced program leader who can manage complexity, influence without direct authority, and keep both people and processes moving in the right direction. Canadian Tire values professionals who bring an outcome-focused mindset, strong stakeholder management abilities, and deep familiarity with Agile delivery frameworks in a technology context.

• Store Tech experience delivering complex initiatives across multiple platforms, with an emphasis on In-Store Applications and stakeholder relations
• Agile delivery proficiency including hands-on experience with SAFe, Scrum, and/or Kanban methodologies
• Scope management skills including defining MVPs, epics, user stories, releases, and milestones aligned with business objectives
• Financial management capability covering budgeting, forecasting, accrual tracking, and variance analysis
• Risk management expertise with the ability to proactively identify, assess, and mitigate risks impacting scope, timeline, and budget
• Technical tool proficiency including Planview, Jira/Jira Align, Excel, PowerPoint, Confluence, Lucid, and Delivery Central
• Soft skills including critical thinking, problem solving, empathy, emotional intelligence, and effective facilitation and communication

How to Apply

To apply for this Delivery Program Manager position at Canadian Tire, use the link below to access the official job posting. Make sure your resume is up to date and tailored to highlight your program management and Agile delivery experience before submitting.

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