Courier Team Lead – FedEx – Richmond, BC

FedEx is looking for a Courier Team Lead to join their operations in Richmond, British Columbia. This is a part-time leadership role that puts you at the centre of daily courier operations, where you’ll support management and guide a team of hourly employees through sort, delivery, and pickup activities. If you have hands-on courier experience and a natural ability to lead by example, this could be the right next step in your career.

In this position, you won’t just be moving packages — you’ll be setting the tone for how your sector operates. From coaching and mentoring team members to ensuring best practices are followed consistently, your role is part operational, part leadership. It’s a great fit for someone who thrives in a structured, fast-moving environment and is ready to take on more responsibility.

About the Role: Courier Team Lead

As a Courier Team Lead with Federal Express Corporation Canada, you will assist management in overseeing the daily flow of sort, delivery, and pickup activities at the Richmond location. You’ll be assigned to lead a sector, ensuring operations run smoothly and that employees are supported through coaching, conflict resolution, and effective communication. This role also covers remote domicile and feeder operations where applicable.

You’ll be expected to model role-model behaviour and uphold FedEx’s Best Practices standards at every turn. Maintaining your training certifications — including Dangerous Goods (DG) specialist certification and defensive driver training — is a key part of this position. The ability to work collaboratively with your team while also making timely, sound decisions independently is essential to success here.

Benefits and Salary

FedEx offers a workplace built around inclusion, respect, and equal opportunity employment. While specific compensation details for this position are not listed in the posting, FedEx is widely recognized for offering competitive pay and supporting employee growth and development. This part-time role also comes with a structured weekly schedule, providing consistency and work-life balance.

Responsibilities

The Courier Team Lead plays a hands-on leadership role in the day-to-day operations at FedEx Richmond. You’ll balance operational oversight with team mentorship, ensuring both efficiency and employee engagement remain high throughout every shift.

• Assist management in overseeing daily sort, delivery, and pickup activities across assigned sectors
• Lead and mentor hourly employees by demonstrating role-model behaviour and applying Best Practices methods
• Coach and train team members on the job, fostering skill development and consistent performance
• Communicate effectively with staff, using strong interpersonal skills to resolve conflicts and support team morale
• Prioritize and delegate tasks in a time-sensitive manner to keep operations on track
• Maintain certifications including DG specialist certification and recurrent defensive driver training
• Handle packages weighing up to 70 lbs independently, and manoeuvre packages up to 150 lbs using appropriate equipment
• Stay current with FedEx products, features of service, Canadian Customs regulations, and general operations

Requirements / Skills

FedEx is looking for a candidate who brings both courier experience and genuine leadership ability to the team. The ideal person is someone who communicates clearly, takes initiative, and can keep a team focused and motivated in a high-paced logistics environment.

• High school diploma or equivalent is required
• Minimum 1–2 years of current courier experience (2 years preferred for entry to this job)
• Valid driver’s licence with a clean driving record (two or fewer violations/accidents in the past 24 months)
• Ability to complete and maintain all required training including DG specialist certification and yearly recurrency training
• Strong communication and interpersonal skills with demonstrated ability to coach, motivate, and train others
• Analytical and problem-solving ability with solid organizational skills and the capacity to prioritize effectively
• Physical capability to lift 70 lbs and manoeuvre packages up to 150 lbs with the right equipment
• Bilingualism (French and English) required for candidates residing in Québec

How to Apply

To apply, visit the official FedEx job posting using the link below. Make sure your resume is up to date and reflects your courier experience before submitting your application.

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