Coffee Shop Clerk PT – Loblaws – Ottawa, Ontario
Location: Ottawa, ON | Company: Loblaws
Loblaws is looking for a part-time Coffee Shop Clerk to join their Ottawa store team. As one of Canada’s largest employers, Loblaws offers a supportive, community-focused workplace where colleagues are set up to grow and succeed — no prior experience required.
This part-time, daytime role is ideal for someone who enjoys connecting with customers, keeping things running smoothly on the floor, and learning the ins and outs of retail and food service operations. If you’re a motivated team player who takes pride in delivering a positive shopping experience, this could be the right fit.
About the Role: Coffee Shop Clerk
As a Coffee Shop Clerk at Loblaws Ottawa, your day-to-day will centre around keeping shelves stocked, displays sharp, and customers satisfied. You’ll be the friendly face that makes the in-store experience welcoming while helping ensure products are always available and ready. You’ll also assist with inventory management, respond to customer inquiries, and support company-directed promotions and programs.
This role involves staying on your feet and being adaptable — from tidying department areas to ensuring health and safety standards are consistently met. You’ll work as part of a collaborative store team where attention to detail and a positive attitude go a long way.
Benefits and Salary
This is a unionized position, with pay rates governed by the applicable collective bargaining agreement. The starting pay range is $17.60 – $22.19 per hour. In addition to competitive wages, Loblaws offers colleagues progressive career development, comprehensive training, flexible scheduling, and a range of other competitive benefits. The company has been recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Greenest Employers.
Job Details
📌 Job Type: Part-Time
🏢 Company: Loblaws
📍 Location: Ottawa, Ontario
⏱️ Schedule: Day shifts; flexibility for evenings and weekends
💰 Pay: $17.60 – $22.19 per hour
Responsibilities
As a Coffee Shop Clerk, your responsibilities touch multiple areas of the store operation. From customer interactions to stocking and compliance, each task plays a role in creating a consistent and enjoyable shopping experience for Canadians across the community.
- Deliver great customer service by ensuring shelves are well-stocked and responding promptly to customer needs
- Maintain and stock product displays and shelves in line with company standards
- Ensure accurate product scanning and help identify inventory gaps and support ordering
- Set up promotions and programs as directed by the company
- Keep department areas clean and organized while upholding health and safety standards
Requirements / Skills
Loblaws welcomes candidates from all backgrounds — no previous experience is needed to apply for this role. What matters most is a positive attitude, a willingness to learn, and the ability to work reliably in a fast-paced retail environment. Training is provided to set you up for success from day one.
- Team player with strong attention to detail
- Ability to work independently in a busy, fast-moving environment
- Customer-focused mindset — courteous and resourceful when resolving questions
- Eagerness to learn and adapt to new tasks and departments
- Scheduling flexibility to work days, evenings, and weekends as needed
- Physical capability to lift up to 50 lbs and remain on your feet for an entire shift
- Candidates 18 and older must complete a criminal background check
How to Apply
To apply, use the link below to visit the official Loblaws job posting. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Coffee Shop Clerk (Part-Time) role at Loblaws in Ottawa is perfect for candidates who excel in customer service, retail stocking, and working in a fast-paced environment. On your resume, emphasize any experience with customer-facing roles, inventory tasks, or food service, your attention to detail, and your flexibility with scheduling. If you’ve previously worked in retail, grocery, or a café setting, make sure to highlight specific responsibilities and any achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, product stocking, and health and safety compliance that appear in the posting. Quantify your achievements where possible (e.g., “maintained a clean and fully stocked department for a team of 5” or “assisted 30+ customers per shift”). A brief cover letter expressing your interest in working at Loblaws and your availability in Ottawa can also help your application stand out. Double-check for spelling errors and confirm your contact information is current.
Interview Preparation: If selected for an interview, familiarise yourself with Loblaws’ CORE Values — Care, Ownership, Respect, and Excellence — and think about how they reflect your own work style. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills and ability to work in a team. Common questions may cover scenarios about handling a difficult customer, prioritising tasks during a busy shift, or maintaining product displays. Dress neatly for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare a couple of questions about the team or training process. Send a thank-you email within 24 hours of your interview reiterating your interest in the position.