Coffee Shop Clerk PT – Loblaws – Ottawa, Ontario
Location: Ottawa, ON | Company: Loblaws
Loblaws is hiring a Part-Time Coffee Shop Clerk at their Ottawa, Ontario location. If you’re a people person who enjoys being on the go, engaging with customers, and keeping things running smoothly on the floor, this day shift position could be a solid fit. No prior experience is needed — Loblaws provides full training to get you started.
As a Store Colleague at one of Canada’s largest employers, you’ll play a hands-on role in the daily operations of the coffee shop and surrounding departments. From stocking shelves and maintaining product displays to having genuine conversations with shoppers, this role keeps you active and engaged throughout every shift.
About the Role: Coffee Shop Clerk
This part-time clerk position covers a range of in-store responsibilities centred around customer service, product availability, and keeping the department area clean and well-organized. You’ll be expected to respond to customer needs, ensure shelves are stocked to company standards, and support any company-directed promotions or programs as they roll out.
Working in a unionized environment, you’ll be part of a team that values collaboration, safety, and accountability. Maintaining health and safety standards in your department is a key part of the job, as is being flexible enough to support different areas of the store as needed. Physical readiness is important — the role requires moving up to 50 lbs and staying on your feet throughout your entire shift.
Benefits and Salary
This position offers a hiring range of $17.60 to $22.19 per hour, as set out in the applicable collective bargaining agreement. Loblaws also offers colleagues progressive career opportunities, comprehensive training, and flexibility. As one of Canada’s Top Employers and Canada’s Best Diversity Employers, the company is committed to competitive benefits and a supportive workplace culture built on its CORE Values — Care, Ownership, Respect, and Excellence.
Job Details
📌 Job Type: Part-Time
🏢 Company: Loblaws
📍 Location: Ottawa, Ontario
🆔 Requisition ID: R2000703794
⏱️ Schedule: Day shifts, with flexibility for evenings and weekends
💰 Pay: $17.60 – $22.19 per hour
Responsibilities
In this role, you’ll be at the heart of the in-store experience — keeping products accessible, displays tidy, and customers well-served. The work is physical and fast-paced, requiring you to stay organized and proactive throughout every shift. Here’s a breakdown of what you’ll be doing day to day:
- Provide customer service by responding to questions and ensuring a positive in-store shopping experience
- Stock and maintain product displays and shelves to meet company standards
- Ensure accurate product scanning and identify inventory needs
- Assist with ordering to help keep shelves consistently stocked
- Set up promotions and company-directed programs as directed
- Keep department areas neat and uphold health and safety standards at all times
Requirements / Skills
Loblaws isn’t looking for a specific résumé — they’re looking for the right attitude. If you’re dependable, motivated to learn, and comfortable working in a fast-paced retail environment, you’re likely a strong candidate. Here’s what they value in applicants:
- Team player mindset with strong attention to detail
- Ability to work independently and stay driven in a busy environment
- Resourcefulness and courtesy when resolving customer questions
- Motivation to learn new products, procedures, and skills
- Schedule flexibility to work days, evenings, and weekends across various departments
- Physical capability to lift up to 50 lbs and remain mobile throughout an entire shift
- Candidates 18 years or older are required to complete a criminal background check
How to Apply
To apply, click the link below to access the official Loblaws job posting. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Coffee Shop Clerk (Part-Time) role at Loblaws in Ottawa is perfect for candidates who excel in customer service, physical retail work, and teamwork. On your resume, emphasize any experience with stocking shelves, cashiering, or working in a retail or food service environment, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in grocery, hospitality, or any customer-facing role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, inventory management, and product stocking that appear in the posting. Quantify your achievements where possible (e.g., “stocked and organized shelves for a department serving 100+ customers daily” or “maintained product displays across 3 departments”). Write a brief cover letter expressing your genuine interest in Loblaws and why you’re excited about this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Loblaws‘s values, community commitments, and their CORE Values (Care, Ownership, Respect, Excellence) beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a difficult customer, staying organized under pressure, or working as part of a team. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.