Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is looking for an Asset Protection Representative (formerly Loss Prevention) at their 650 Dupont St location in Toronto, Ontario. This is a chance to join one of the largest Asset Protection teams in Canada and play a direct role in keeping store environments safe, secure, and profitable for both customers and colleagues alike.

This role puts you at the centre of retail security and loss prevention, working alongside store management to minimize product loss, conduct investigations, and build a strong culture of Asset Protection awareness throughout the store. If you thrive under pressure, stay organized, and take pride in your attention to detail, this position is built for you.

About the Role: Asset Protection Representative

As an Asset Protection Representative, your day-to-day work spans everything from deterring and detecting theft and fraud on the floor to compiling evidence for court or arbitration proceedings. You’ll be an active partner with the store management team, running audits, attending management meetings, and coaching colleagues on Asset Protection policies and procedures.

Collaboration is a big part of this position. You’ll work alongside other APRs on organized retail crime (ORC) investigations at the provincial or national level and maintain an ongoing relationship with your local police service. Safety, compliance, and operational integrity are at the heart of everything you do in this role.

Benefits and Salary

Loblaws offers a competitive starting pay rate of $21.00 per hour. On top of that, colleagues receive a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and access to an Employee Stock Purchase Program. Loblaw also reimburses your annual security licence costs and supports your growth with in-house training programs and tuition assistance.

Responsibilities

Working as an Asset Protection Representative at Loblaws means wearing many hats — from active floor surveillance and investigations to mentoring colleagues and participating in community events. Your work directly supports the store’s profitability, safety, and compliance at every level.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with other APRs to investigate provincial or national organized retail crime (ORC) cases
• Liaise regularly with the local police service to support enforcement and investigations
• Conduct internal investigations and compile and present evidence for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance to reduce loss
• Build store partnerships through management meetings and huddles; coach and mentor colleagues on Asset Protection policies and procedures
• Participate in store-level audits to ensure compliance and operational integrity
• Engage in community events as a representative of the Loblaws Asset Protection team

Requirements / Skills

The ideal candidate is detail-oriented, patient, and cool under pressure — someone who can work independently in a fast-moving retail environment while maintaining the highest standards of integrity and professionalism. Loblaw values people who are open to change and model their core values of Care, Ownership, Respect, and Excellence.

• Valid Provincial Security Guard Licence — required to apply for this position
• Knowledge of the Criminal Code of Canada, the Trespass to Property Act, and Powers of Arrest
• Experience with CCTV and/or surveillance systems and a working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanour when interacting with colleagues, management, and law enforcement
• High degree of initiative and integrity suited to a dynamic, fast-paced retail environment
• Availability to work a variety of shifts including days, evenings, nights, and weekends (40-hour work week)
• Candidates 18 years or older must be able to complete a criminal background check

How to Apply

To apply, use the official link below to submit your application through the Loblaws careers portal. Make sure your resume is up to date and reflects any relevant security, retail, or investigation experience before submitting.

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