Administrative Assistant – UPS – Mississauga, ON

UPS, one of the world’s leading logistics and delivery companies, is looking for a detail-oriented Administrative Assistant to join their team in Mississauga, Ontario. This is a full-time, permanent hybrid position that offers a stable schedule, competitive pay, and a wide range of benefits — all within a Fortune Global 500 organization.

In this role, you’ll be working afternoon shifts from Monday to Friday, providing essential support to raters and team leads. Day-to-day, you’ll handle data entry, document preparation, file organization, and general office coordination — keeping operations running smoothly across the department.

About the Role: Administrative Assistant

As an Administrative Assistant at UPS Mississauga, your primary focus will be supporting the operations team with clerical and administrative functions. This includes entering data into customer files, completing initial reviews of B3 customer files, opening LVS records, and managing document imaging through the scanning station. You’ll also assist with reports, forms, and claims documentation to support the raters on the team.

Because this role involves regular interactions with clients in Quebec, bilingual proficiency in French and English is a firm requirement. You’ll be expected to answer and route calls professionally, work with minimal supervision, and maintain accuracy in a fast-paced office environment where attention to detail and time management are essential every day.

Benefits and Salary

UPS offers a competitive pay range of $17.60 to $18.85 per hour for this position, with weekly pay via direct deposit every Friday. After three months of service, you’ll gain access to vision, health, and dental benefits. Additional perks include a pension plan, paid training, overtime opportunities, free onsite parking, immediate access to UPS Employee Discounts upon hiring, and real opportunities for advancement within a Fortune 50 company.

Responsibilities

The Administrative Assistant role at UPS is central to keeping daily operations on track. You’ll be the backbone of the office, handling everything from document management to client communication, all while ensuring accuracy and timeliness in a structured afternoon-shift environment.

• Assist with clerical and administrative tasks including information gathering, photocopying, faxing, and file organization
• Perform data entry and document scanning activities with a high degree of accuracy
• Complete initial reviews of B3 customer files and open LVS records as required
• Support raters with general office duties such as reports, forms, claims, and related documentation
• Answer and route phone calls from partners and other offices professionally
• Operate the scanning station and maintain document imaging processes
• Prepare and distribute required documentation to ensure accurate and timely record-keeping

Requirements / Skills

UPS is looking for a candidate who is organized, self-motivated, and comfortable working in a structured office setting with minimal supervision. Given the bilingual nature of this role and the technical tools involved, a strong foundation in both communication and computer skills is essential.

• Minimum 6 months of administrative experience — required for this role
• Bilingual in French and English (written and spoken) — required due to regular interactions with Quebec-based clients (approximately 50% of interactions)
• Intermediate Microsoft Office skills — Word, Excel, and Outlook are all required
• Typing speed of 40+ words per minute with 90% accuracy
• Strong analytical thinking, problem-solving, attention to detail, and time management abilities
• Ability to work independently with minimal supervision in a fast-paced environment
• Bachelor’s degree or international equivalent — preferred

How to Apply

To apply for this Administrative Assistant position at UPS in Mississauga, click the link below to visit the official job posting. Make sure your resume is up to date and reflects your relevant administrative and bilingual experience before submitting.

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