Team Leader – Dollarama – Windsor, ON

Windsor’s retail scene has a solid opportunity worth knowing about. Dollarama is currently looking for a Team Leader to join their store team on a full-time, permanent basis. If you have retail experience, a knack for leading people, and thrive in a busy, fast-moving environment, this role is worth a close look.

As a Team Leader at Dollarama, you’ll play a hands-on role in keeping the store running smoothly — from supervising store associates and managing day-to-day operations to upholding customer service standards and visual merchandising. It’s a role that blends leadership with floor-level work, so no two shifts are exactly the same.

About the Role: Team Leader

In this position, you’ll be responsible for leading and guiding store associates, helping maintain merchandising and stocking standards, and handling cash management along with store opening and closing duties. You’ll also take part in daily shipment processing, including boxing and unboxing, and play an active role in inventory management and employee training and performance evaluations.

The role involves manager-on-duty responsibilities, which means coordinating breaks, tracking time and attendance, and addressing customer concerns in a timely and professional manner. Keeping the store safe, clean, and visually on-brand is a core part of what this position requires. A flexible, open availability — including days, evenings, and weekends — is essential to meet operational needs.

Benefits and Salary

Dollarama offers its Team Leaders a competitive package that includes weekly pay, paid vacation, and birthday leave. Employees also have access to a retirement plan and genuine opportunities for career growth within a fully corporate-owned retail chain. Salary varies according to experience.

Responsibilities

As a Dollarama Team Leader in Windsor, your daily responsibilities span leadership, merchandising, customer service, and store operations. These tasks are central to keeping the store performing at a high level and ensuring both the team and customers have a positive experience.

• Lead and supervise store associates, offering guidance and hands-on support throughout each shift
• Manage store merchandising, including shelf stocking and processing daily shipments
• Uphold customer service standards and resolve complaints or issues promptly and professionally
• Carry out manager-on-duty tasks, including coordinating breaks and monitoring time and attendance
• Implement and maintain visual merchandising standards in line with company strategy
• Ensure store safety and cleanliness standards are consistently met
• Perform cash management duties and handle store opening and closing procedures as required
• Participate in inventory processes and contribute to accurate stock management
• Support employee training and take part in performance evaluations

Requirements / Skills

The ideal candidate brings at least a year of retail industry experience along with demonstrated team management skills. Dollarama values people who are motivated, organized, and ready to take on increased responsibility over time.

• Minimum 1 year of retail experience in a similar or related environment
• Minimum 1 year of team management experience, demonstrating leadership capability
• Open availability across days, evenings, and weekends to support store operational needs
• Strong organizational and time management skills with the ability to prioritize effectively
• Leadership and communication skills that inspire and direct a team with confidence
• Ability to thrive in a dynamic, fast-paced, and high-volume retail setting
• Ambition to grow and advance within the company over time

How to Apply

To apply, use the official job posting link below to submit your application directly through Dollarama’s careers portal. Make sure your resume is up to date before submitting.

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