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Team Leader – Dollarama – Saskatoon, SK

Location: Saskatoon, SK | Company: Dollarama

Dollarama is looking for a motivated Team Leader to join their store in Saskatoon, Saskatchewan. As one of Canada’s most recognized retail chains, Dollarama operates fully corporately-owned stores coast to coast, offering customers consistent value across a wide range of general merchandise, consumables, and seasonal products. If you have a passion for leading teams and keeping retail operations running smoothly, this could be the right next step in your career.

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In this full-time, permanent role, you’ll be responsible for supervising store associates, maintaining merchandising standards, and ensuring customers leave satisfied. From cash management and store opening and closing duties to coaching staff and participating in inventory, the Team Leader position plays a key role in the day-to-day success of the store.

About the Role: Team Leader

As a Team Leader at Dollarama in Saskatoon, you’ll guide and support a team of store associates while upholding the company’s standards for customer service, visual merchandising, and store cleanliness. You’ll take on manager-on-duty responsibilities, including overseeing daily breaks, monitoring time and attendance, and resolving any customer concerns that arise during your shift.

This role requires someone comfortable working in a fast-paced, high-volume retail environment. You’ll need to be adaptable with your schedule — availability for days, evenings, and weekends is required, with shifts assigned based on the store’s operational needs. Leadership, communication, and organizational skills are essential to thriving in this position.

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Benefits and Salary

Dollarama offers a solid package for full-time Team Leaders, including weekly pay, paid vacation, and Birthday Leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience.

Job Details

📌 Job Type: Full-Time, Permanent (25+ hours per week)

🏢 Company: Dollarama

📍 Location: Saskatoon, SK

⏱️ Schedule: Open availability required (days, evenings, weekends)

Responsibilities

The Team Leader at Dollarama takes on a broad range of responsibilities that keep the store running efficiently and the team working cohesively. From frontline customer service to back-end inventory participation and staff development, this role sits at the heart of daily store operations.

  • Lead and supervise store associates, offering day-to-day guidance and support
  • Oversee store merchandising, including shelf stocking, boxing and unboxing daily shipments
  • Uphold customer service standards and resolve complaints or issues promptly
  • Perform manager-on-duty tasks such as managing breaks, time, and attendance
  • Implement and maintain visual merchandising standards aligned with company strategy
  • Ensure store safety and cleanliness standards are consistently met
  • Handle cash management and store opening and closing duties as required
  • Participate in inventory and employee training processes, including performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who brings real retail and leadership experience to the table. The ideal Team Leader is someone who thrives in a busy store environment, communicates clearly with their team, and takes initiative when it comes to problem-solving and prioritizing tasks.

  • Minimum one (1) year of retail industry experience in a relevant setting
  • Minimum one (1) year of team management experience with demonstrated leadership ability
  • Open availability for day, evening, and weekend shifts as required
  • Strong organizational and time management skills to handle multiple priorities efficiently
  • Effective communication and leadership skills for guiding a diverse team
  • Ability to work in a dynamic, high-volume environment with a positive and solution-focused mindset
  • Ambition to grow within the company and take on increased responsibilities over time

How to Apply

To apply for this Team Leader position at Dollarama in Saskatoon, click the link below to access the official application form. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Team Leader role at Dollarama in Saskatoon is perfect for candidates who excel in retail leadership, team supervision, and store operations. On your resume, emphasize any experience with managing retail associates, maintaining merchandising standards, and your ability to work in a fast-paced environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like team leadership, visual merchandising, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 10 associates” or “reduced customer complaint resolution time by 30%”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Saskatoon. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store format, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about managing team conflicts, handling high-volume customer traffic, and prioritizing tasks under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.