Assistant Team Leader – Dollarama – Oshawa, ON
Location: Oshawa, ON | Company: Dollarama
Assistant Team Leader at Dollarama in Oshawa, Ontario. This permanent position is available in both full-time (25+ hours per week) and part-time (less than 25 hours per week) formats, with a pay range of $18.10 to $18.60.
Day to day, you’ll support the management team with store operations, handle daily shipments, stock shelves, assist customers, and take on manager-on-duty tasks such as opening and closing the store and overseeing cash management.
About the Role: Assistant Team Leader
Much of the daily work involves receiving and processing shipments, stocking products on shelves according to presentation standards, and keeping the store clean and safe. You’ll also handle customer inquiries and resolve issues as they come up.
When acting as manager on duty, you’ll confirm that daily breaks are taken, enter attendance records, and carry out store opening and closing procedures. Cash management responsibilities are part of these duties as well.
You’ll also take part in the employee training process, supporting newer team members as they get up to speed in the store.
Benefits and Salary
The posted hourly wage ranges from $18.10 to $18.60, with the rate varying according to experience. Pay is weekly, and the position includes paid vacation and Birthday Leave.
Additional benefits include a Retirement Plan and opportunities for career growth within Dollarama’s network of corporately-owned and operated stores.
Job Details
📌 Job Type: Full-Time or Part-Time (permanent)
🏢 Company: Dollarama
📍 Location: Oshawa, Ontario, L1K 2Z5
🆔 Requisition ID: ATL:730
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
💰 Pay: $18.10–$18.60 per hour (varies with experience)
Responsibilities
The Assistant Team Leader supports management across store operations, daily merchandising, customer service and staff supervision. The duties listed below cover both routine daily tasks and responsibilities taken on when acting as manager on duty.
- Supporting management in day-to-day store operations and staff coordination
- Boxing and unboxing daily shipments as they arrive at the store
- Stocking shelves with daily products in compliance with presentation standards
- Providing customer service and resolving customer issues as they arise
- Maintaining store safety and cleanliness standards and contributing to compliance
- Manager-on-duty tasks: confirming daily breaks are taken and entering attendance records
- Cash management along with store opening and closing duties as needed
- Participating in employee training to support the onboarding of new team members
Requirements / Skills
The posting asks for roughly one year of retail experience and approximately one year in a supervisory role. Candidates must have flexible availability covering day, evening and weekend shifts.
Strong organizational, communication and interpersonal skills are expected, along with demonstrated leadership and the ability to multitask in a dynamic, fast paced and high-volume environment.
- Retail experience: approximately one (1) year in the retail industry (required)
- Supervisory experience: approximately one (1) year in a supervisory role (required)
- Flexible availability for day, evening and weekend shifts (required)
- Organizational skills: ability to efficiently manage time and priorities
- Communication and interpersonal abilities: excellent verbal and written skills
- Leadership and teamwork skills: demonstrated in a retail or similar setting
- Ability to multitask and prioritize in a dynamic, fast paced and high-volume environment
- Customer service oriented approach to serving shoppers
How to Apply
To apply, use the official Dollarama application link below, which opens the AppyHere mobile application. Have your resume ready before you begin, as the hiring process is designed to move quickly.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader position at Dollarama in Oshawa covers store operations support, daily merchandising, customer service and manager-on-duty responsibilities. A resume should lead with supervisory experience tied to shift management or staff coordination, and retail experience connected to stocking, cash handling or store opening and closing duties.
Resume & Application Tips: Mirror the posting’s own terms: phrases like manager on duty, cash management and presentation standards are worth naming directly in a summary or work history bullet. If you’ve supervised a team during opening or closing shifts, described breaks and attendance tracking, or trained new hires, spell those out with numbers where you can. For example, “supervised a team of 6 during evening shifts” gives a screener something concrete to hold onto. The application is submitted through the AppyHere mobile app, so have your availability and work history ready before you start.
Interview Preparation: Be ready to give a specific example of a time you handled a customer complaint or resolved a problem on the floor without a manager present, since customer service and manager-on-duty responsibilities are central to this role. Think through how you’ve managed competing tasks during a busy shift, as multitasking in a high-volume environment is listed as a requirement. Because the posting does not specify which shifts are on offer, it’s worth asking about the typical weekly schedule and how shifts are distributed between full-time and part-time team members.
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