Parts Advisor – Tesla – Surrey, BC

Tesla’s Surrey, BC service centre is looking for a Parts Advisor to join the team and keep service operations running smoothly. This is a hands-on role that sits at the intersection of logistics, inventory management, and customer support — and it’s integral to Tesla’s mission of accelerating the world’s transition to sustainable energy.

Day to day, you’ll be the go-to person for parts sourcing, inventory monitoring, and coordinating with technicians to make sure every vehicle service appointment has what it needs, when it needs it. It’s a role that rewards people who are organized, adaptable, and comfortable managing multiple priorities in a fast-moving environment.

About the Role: Parts Advisor

As a Parts Advisor at Tesla, you’ll provide critical support to the service centre by sourcing parts from Distribution Centres and other service locations, managing inventory within Tesla’s parts system, and ensuring that upcoming appointments are properly prepared and documented. You’ll also handle warranty part shipments, including hazardous materials and high-voltage batteries, and process returns for quality assurance.

This role also involves working closely with a Regional Parts Manager, acting as a point of contact for vendors, and escalating parts issues from internal or external suppliers. Physical requirements include regular lifting, operating a van or forklift, and standing for extended periods — so candidates should be comfortable with an active work day that blends both desk and floor responsibilities.

Benefits and Salary

Tesla offers a competitive compensation package that reflects the importance of this role within service operations. While specific salary details are not listed in this posting, Tesla is known for providing employees with a range of benefits that support their well-being and professional growth. Candidates are encouraged to inquire about the full compensation package during the interview process.

Responsibilities

The Parts Advisor role at Tesla covers a broad range of daily tasks that keep the service centre operating efficiently. From sourcing and receiving stock to coordinating shipments and communicating with vendors, every responsibility contributes directly to delivering a seamless service experience for Tesla customers and technicians alike.

• Source parts from Distribution Centres and other service centre locations and allocate them to vehicle service appointments
• Monitor inventory within the parts system and communicate parts updates and availability with relevant team members
• Review upcoming appointments to ensure they are properly prepared and documented in Tesla’s system
• Prepare internal orders for shipment to other service centre locations
• Process and return warranty part shipments for quality assurance, including handling hazardous materials and high-voltage batteries
• Receive, inspect, and put away stock and special-order parts in a systematic manner
• Escalate parts issues from internal or external suppliers in collaboration with the Regional Parts Manager, acting as a point of contact for vendors
• Pick up and transport parts using a van or forklift, engaging third parties when necessary

Requirements / Skills

Tesla is looking for someone who thrives under pressure, takes ownership of their work, and brings genuine energy to a team environment. The ideal candidate will be highly organized, an effective communicator, and physically capable of handling the demands of an active parts department. A passion for the Tesla brand and a commitment to continuous improvement are qualities that will set you apart.

• Excellent communication skills with the ability to build and maintain strong working relationships with internal stakeholders and customers
• Flexibility to support critical projects and deadlines, including occasional weekend or evening hours
• Strong organizational skills with the ability to handle multiple priorities and meet deadlines effectively
• Proficiency in MS Office and the ability to communicate, read, and write effectively in English
• Valid driver’s licence required, with the ability to obtain appropriate provincial licensing where applicable
• Physical capability to regularly lift up to 25 lbs., sit, bend, and stand for extended periods
• Strong visual acuity to identify parts, operate systems, and recognize potential safety hazards in the parts department

How to Apply

To apply for this Parts Advisor position at Tesla in Surrey, BC, use the link below to visit the official job posting. Make sure your resume is up to date and reflects your relevant experience before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tesla in Surrey.