OMNI Customer Fulfillment Associate – Walmart – Sherwood Park, AB

Walmart Canada is hiring an OMNI Customer Fulfillment Associate at their Sherwood Park, Alberta location. This is a hands-on retail role at the intersection of online order fulfillment and in-store customer service — ideal for someone who takes pride in accuracy, works well under pressure, and wants to grow within one of Canada’s largest retailers.

In this role, you’ll be responsible for picking, packing, and dispensing online customer orders across various departments, ensuring every order meets Walmart’s quality and safety standards. It’s a role that keeps you active, engaged, and contributing directly to how Canadians shop.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your day revolves around fulfilling online orders with speed and precision. You’ll move through different temperature zones within the store, select items carefully, pack them efficiently, and ensure every order is correctly labelled and ready for delivery or pickup. Accuracy is everything — from matching product names and quantities to selecting the freshest items available.

Beyond fulfillment tasks, you’ll also interact with customers when needed, supporting them through any issues and ensuring a positive shopping experience. Adherence to food safety, hygiene protocols, and material handling equipment safety is a core part of the job. You’ll work alongside a team that values collaboration, flexibility, and a commitment to doing things right.

Benefits and Salary

The minimum starting wage for this position is $16.15 per hour. Walmart Canada also offers a competitive benefits package that includes comprehensive health benefits (based on hours/employment status), life insurance, paid time off, a store discount, stock options, deferred profit sharing, access to the Live Better U education program, and EQ Health support. Eligibility for certain benefits may depend on your employment status and hours worked.

Responsibilities

The day-to-day work of an OMNI Customer Fulfillment Associate is fast-moving and detail-oriented. You’ll be responsible for the full order fulfillment cycle — from picking items across the store to packaging them properly and ensuring they’re ready for the customer. Every step matters when it comes to customer satisfaction and on-time delivery.

• Pick and assemble online orders from various temperature zones with care, speed, and quality standards in mind
• Pack orders accurately by distinguishing between similar products, verifying exact quantities, and confirming correct product codes
• Select the freshest, highest-quality products — avoiding damaged items and ensuring top-tier standards in every order
• Label and document all orders correctly using pick slips, packaging details, and shipping labels
• Optimize tote fill by packing orders in a space-efficient manner without compromising product quality
• Support customers by balancing fulfillment duties with in-person service and resolving any issues that arise
• Maintain food hygiene and safety standards, including keeping the work area clean, addressing spills immediately, and ensuring totes are free of debris
• Operate material handling equipment safely and complete all pre-inspection checks before use
• Contribute to continuous improvement by suggesting enhancements to procedures, productivity, and quality standards

Requirements / Skills

Walmart is looking for candidates who are flexible, team-oriented, and committed to delivering a great customer experience. You don’t need a specific educational background — what matters most is your attitude, reliability, and willingness to work across different schedules and departments.

• Flexibility to work across mornings, afternoons, evenings, and nights as scheduled
• Attention to detail when picking, packing, and labelling orders accurately
• Strong communication skills to work effectively with your team and assist customers
• Commitment to safety and food hygiene standards in all aspects of your work
• Positive, team-player attitude that supports colleagues and contributes to a collaborative work environment
• Physical capability to be on your feet and moving throughout the store during your shift

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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