Automotive Business Support Manager – Canadian Tire – Ontario
Location: Ontario | Company: Canadian Tire
Canadian Tire Corporation is looking for an Automotive Business Support Manager to join their team in a mobile role across Ontario. This is a field-based position that places you at the intersection of corporate strategy and hands-on dealer support — a role suited to someone who thrives equally in boardrooms and service bays.
In this position, you’ll work directly alongside Associate Dealers to help align their automotive business plans with retail goals and corporate priorities. You’ll be out in stores, coaching teams, building partnerships, and championing the kind of operational excellence that sets Canadian Tire apart in the Canadian automotive service landscape.
About the Role: Automotive Business Support Manager
As an Automotive Business Support Manager, your day-to-day will involve facilitating the Operational Excellence (OE) Program in stores across Ontario, delivering coaching and training on industry best practices. You’ll be the bridge between Associate Dealers and the corporation, ensuring that Canadian Tire’s True North Strategy is understood, embraced, and executed at the store level.
You’ll also be responsible for building relationships with educational institutions to develop co-op training programs that support technician development, including emerging areas like EV service requirements. Collaboration, clear communication, and a genuine passion for the automotive trade are central to succeeding in this role.
Benefits and Salary
Canadian Tire offers a competitive hiring range of $79,000 to $131,000 annually, with salary determined by experience, skills, and market factors. Beyond base pay, the company provides comprehensive benefits and retirement programs, performance incentives, continuing education opportunities, mental health benefits of $5,000 per year for eligible employees and their families, Canadian Tire Profit Sharing, career growth pathways, product discounts, and additional perks to support overall well-being.
Job Details
📌 Job Type: Permanent
🏢 Company: Canadian Tire
📍 Location: Mobile Location, Ontario
🆔 Requisition ID: JR158083
🗓️ Date Posted: April 22, 2026
💰 Pay: $79,000 – $131,000 per year
Responsibilities
This role puts you at the centre of Canadian Tire’s automotive operations across Ontario, requiring a blend of strategic thinking, relationship management, and hands-on field work. Your responsibilities span store-level coaching, dealer partnerships, and corporate alignment — each contributing directly to the quality of the customer automotive service experience.
- Champion the execution of Canadian Tire’s True North Strategy, keeping customers at the core of every initiative
- Facilitate the Automotive Operational Excellence (OE) Program in stores, providing targeted coaching and best-practice training
- Partner with Associate Dealers to balance their automotive business plans with retail priorities and corporate objectives
- Communicate aligned corporate goals through written, verbal, in-person interactions, and regional automotive service meetings
- Build and maintain relationships with educational institutions to develop co-op training programs supporting technician development and EV service
- Assess the market, demographics, and competitive landscape to inform dealer support strategies
- Support dealers with operational requests using virtual online booking tools and resources
- Pursue ongoing personal and professional development to strengthen both technical expertise and leadership skills
Requirements / Skills
The ideal candidate brings a strong background in automotive services and a track record of working effectively with independent business operators or dealer networks. Canadian Tire values people who are self-motivated, collaborative, and capable of navigating the nuances of both retail operations and corporate strategy.
- Automotive industry knowledge with an understanding of service operations, technician trades, and emerging areas like EV
- Relationship management skills to work effectively with Associate Dealers, corporate teams, and educational partners
- Coaching and training ability to deliver operational best practices in a field environment
- Strong communication skills — written, verbal, and in-person — to convey corporate objectives clearly at all levels
- Business acumen including general understanding of market dynamics, demographics, and competitive landscape
- Comfort with technology including virtual booking tools and online resources
- Self-driven approach to professional development and staying current with industry trends
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date and tailored to reflect your experience in automotive operations and dealer or field support before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Automotive Business Support Manager role at Canadian Tire across Ontario is perfect for candidates who excel in automotive operations, dealer relationship management, and field-based coaching. On your resume, emphasize any experience with service centre management, dealer networks, or corporate field support, attention to detail, and your ability to work in a fast-paced, mobile environment. If you’ve previously worked in automotive retail, OEM dealer programs, or operational excellence roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like Operational Excellence, Associate Dealer support, and True North Strategy that appear in the posting. Quantify your achievements where possible (e.g., “coached 12 dealer locations to improve service bay throughput by 20%” or “developed co-op partnerships with 3 post-secondary institutions”). Write a brief cover letter expressing your genuine interest in Canadian Tire and why you’re excited about contributing to automotive service excellence across Ontario. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canadian Tire‘s True North Strategy, core values, and recent corporate initiatives beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your coaching, communication, and dealer support skills. Common questions may include scenarios about balancing dealer autonomy with corporate priorities, handling difficult stakeholder conversations, or rolling out operational programs in the field. Dress appropriately for a corporate/automotive field role, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about regional team structure, dealer portfolio size, and development opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.