Auto Business Support Manager – Canadian Tire – Ontario

Canadian Tire Corporation is one of Canada’s most recognized retail brands, and they’re looking for an experienced Auto Business Support Manager to serve Southwestern Ontario in a mobile, field-based capacity. This is a senior-level role that sits at the intersection of automotive operations, dealer relations, and corporate strategy — ideal for someone who knows the Canadian Tire automotive world inside and out.

This position is built for a self-driven professional who thrives on the road, building meaningful relationships with Associate Dealers, coaching store teams, and helping advance the automotive service business across the assigned territory. If you’ve spent years in Canadian Tire automotive service and you’re ready to step into a regional leadership and support role, this could be the right next step.

About the Role: Auto Business Support Manager

The Auto Business Support Manager works directly with Associate Dealers throughout Southwestern Ontario to support the execution of Canadian Tire’s corporate strategies and Operational Excellence Program. Day-to-day, this means coaching store teams, interpreting performance data, facilitating automotive service best practices, and ensuring that dealer business plans align with Canadian Tire’s True North Strategy.

Beyond day-to-day operations, this role has a meaningful strategic dimension. You’ll help build relationships with educational institutions to support co-op training programs and technician development, including growing expertise around electric vehicle (EV) service. The ability to manage a travel budget responsibly and communicate effectively — both in writing and in person — will be key to success in this market-facing role.

Benefits and Salary

Canadian Tire offers a broadband salary range of $79,000 to $131,000, with a typical hiring range of $80,000 to $95,000. Final compensation is influenced by your experience, internal equity, industry benchmarks, and the unique value you bring to the role. In addition to competitive pay, employees receive comprehensive benefits and retirement programs, performance incentives, continuing education support, career growth opportunities, product discounts, and other well-being perks. The enhanced flex benefits package includes $5,000 per year in mental health benefits for eligible employees and their families.

Responsibilities

This role covers a broad range of field-based and strategic responsibilities. The Auto Business Support Manager spends significant time in stores and on the road, working closely with Associate Dealers to ensure alignment with corporate priorities while delivering hands-on coaching and operational support. Every interaction is an opportunity to strengthen the dealer-corporate relationship and drive better outcomes for customers.

• Champion the execution of Canadian Tire’s True North Strategy, keeping customers at the core of every decision
• Facilitate the automotive Operational Excellence Program in stores through coaching and best-practice training
• Partner with Associate Dealers to align their automotive business plans with retail and corporate priorities
• Maintain ethical and collaborative relationships between Dealers and the Corporation
• Communicate corporate objectives clearly through written, verbal, and in-person channels including regional automotive service meetings
• Build relationships with educational institutions to develop co-op training programs and support EV service technician development
• Interpret market data and competitive landscape intelligence to provide actionable recommendations
• Support Dealers with operational requests using virtual online booking tools and resources
• Manage travel and expenses in accordance with corporate policy and budget guidelines

Requirements / Skills

Canadian Tire is looking for a seasoned automotive professional who brings both deep operational knowledge and strong interpersonal skills to the table. The right candidate is comfortable influencing outcomes without direct authority and is equally at home analyzing data as they are facilitating a training session on the shop floor.

• Minimum 10 years of experience in Canadian Tire automotive service or equivalent industry background
• Demonstrated ability to travel extensively throughout Southwestern Ontario; valid driver’s licence and access to a vehicle required
• Ability to influence without authority — building credibility and trust with Dealer partners
• Data interpretation skills — ability to gain insights from performance metrics and make sound recommendations
• Understanding of the financial levers of automotive service operations
• Knowledge of the EV market, including current protocols, standards, and emerging service requirements
• Strong written and verbal communication skills for regional meetings, virtual tools, and dealer correspondence
• Familiarity with automotive software programs and general understanding of current and emerging technology

How to Apply

To apply, use the official link below to submit your application through Canadian Tire’s careers portal. Make sure your resume is current and reflects your relevant automotive service experience before submitting.

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