Assistant Team Leader – Dollarama – Victoria, BC
Location: Victoria, BC | Company: Dollarama
Victoria’s retail scene has a new opening worth your attention. Dollarama is looking for an Assistant Team Leader to join their store team in Victoria, British Columbia. With both full-time and part-time roles available, this position is a solid step forward for anyone with retail supervisory experience who’s ready to take on more responsibility in a busy, high-volume environment.
This role sits at the intersection of leadership and hands-on store work. You’ll support the management team, help train staff, keep shelves stocked and looking sharp, and make sure customers leave the store satisfied. If you enjoy variety in your workday and have a knack for keeping things running smoothly, this could be a great fit.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama in Victoria, you’ll play a key supporting role in day-to-day store operations. From handling daily shipments and stocking shelves to overseeing breaks and managing cash, you’ll be hands-on across multiple areas of the store. You’ll also step in as manager on duty when needed, giving you real leadership experience in a fast-paced retail setting.
The role calls for someone who is comfortable working across day, evening, and weekend shifts, and who brings a customer-first mindset to everything they do. Dollarama values teamwork, reliability, and a positive attitude — and this position is built for someone who embodies all three while keeping safety and cleanliness standards front of mind.
Benefits and Salary
This position offers a pay range of $19.40 to $19.79 per hour, varying with experience. Beyond the competitive wage, Dollarama provides weekly pay, paid vacation, and a Birthday Leave perk. Employees also have access to a Retirement Plan and genuine opportunities for career growth within the company — a meaningful benefit for those looking to build a long-term career in retail management.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Victoria, British Columbia, V9B 2X4
⏱️ Schedule: Day, evening, and weekend shifts
💰 Pay: $19.40 – $19.79 per hour
Responsibilities
In this role, you’ll be involved in nearly every aspect of store operations — from opening and closing duties to mentoring team members and keeping shelves well-stocked. The variety keeps the work engaging, and your contributions directly support the store’s performance and the customer experience.
- Support the management team in overseeing store operations and leading staff through the daily workflow
- Handle daily shipments by boxing and unboxing product deliveries efficiently and accurately
- Stock shelves with daily products in compliance with Dollarama’s presentation standards
- Deliver strong customer service and resolve customer concerns in a timely and professional manner
- Uphold store safety and cleanliness standards, actively contributing to a safe shopping environment
- Conduct manager-on-duty tasks, including ensuring scheduled breaks are taken and attendance is recorded
- Perform cash management and handle store opening and closing duties as required
- Participate in employee training, supporting the onboarding and development of new team members
Requirements / Skills
Dollarama is looking for a candidate who brings both retail experience and a proven track record in a supervisory capacity. The ideal person is organized, communicates clearly, and can keep their cool in a high-volume store environment. Leadership here isn’t about title — it’s about showing up, being dependable, and helping the whole team succeed.
- Approximately one year of retail experience in a relevant industry setting
- Approximately one year in a supervisory role, demonstrating people management ability
- Flexible availability including days, evenings, and weekends
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication and interpersonal skills for working with both staff and customers
- Leadership and teamwork mindset — able to guide others while rolling up your sleeves
- Ability to multitask and thrive in a fast-paced, high-volume retail environment
- Customer service orientation with a focus on delivering a positive shopping experience
How to Apply
To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application through the AppyHere mobile platform.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Dollarama in Victoria.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Victoria is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with store operations, staff scheduling, or inventory management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervision, cash management, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 200+ daily transactions”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Victoria. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store concept, and Canadian retail presence beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, multitasking, and customer service skills. Common questions may include scenarios about handling difficult customers, managing team conflicts, and prioritizing tasks during a busy shift. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and growth opportunities within the company. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.