Assistant Team Leader – Dollarama – Victoria, BC

Victoria’s retail scene has a new opportunity worth considering. Dollarama is hiring an Assistant Team Leader at their Victoria, British Columbia location — a supervisory-level role that puts you at the centre of daily store operations, team coordination, and customer service. With both full-time and part-time schedules available, this position suits candidates who thrive in a fast-moving environment and are ready to take the next step in their retail career.

As an Assistant Team Leader, you’ll be working alongside store management to keep things running smoothly — from receiving and stocking daily shipments to handling cash management and opening and closing duties. It’s a hands-on role that blends leadership responsibilities with the kind of day-to-day floor work that keeps a store operating at its best.

About the Role: Assistant Team Leader

This position goes beyond restocking shelves. As an Assistant Team Leader at Dollarama, you’ll actively support the management team in overseeing store operations and staff supervision. You’ll take on manager-on-duty responsibilities such as tracking daily breaks, recording attendance, and ensuring the team is on task. When shipments arrive, you’ll be hands-on — boxing, unboxing, and placing products on the floor according to presentation standards.

Maintaining a safe and clean store environment is a shared responsibility, and as a leader, you’ll play an active role in upholding store safety and cleanliness standards. You’ll also be involved in training new employees and contributing to a positive team culture, all while delivering dependable customer service on the floor.

Benefits and Salary

Dollarama offers an hourly wage ranging from $19.40 to $19.79 for this role, depending on experience. Employees also receive weekly pay, paid vacation, and a Birthday Leave benefit. Additional perks include access to a Retirement Plan and real opportunities for career growth within a company that values its people. Whether you’re joining full-time or part-time, these benefits apply to permanent positions.

Responsibilities

The Assistant Team Leader role at Dollarama is both operational and supervisory. On any given day, you’ll be supporting management, guiding staff, and making sure the store is stocked, safe, and running on schedule. Here’s a closer look at what the work involves:

• Support store management in overseeing day-to-day store operations and staff activities
• Receive and process daily shipments — boxing and unboxing product deliveries efficiently
• Stock shelves daily in compliance with Dollarama’s product presentation standards
• Deliver customer service on the floor and resolve any customer concerns in a professional manner
• Uphold safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks including confirming breaks are taken and entering staff attendance records
• Handle cash management and carry out store opening and closing duties as required
• Participate in employee training to help onboard and develop new team members

Requirements / Skills

Dollarama is looking for someone with a solid retail background and the confidence to step into a leadership role. The ideal candidate brings a mix of supervisory experience and strong people skills, and is comfortable working in a high-volume retail setting with a variable schedule.

• Retail experience: approximately one (1) year of relevant experience in the retail industry
• Supervisory experience: approximately one (1) year in a leadership or supervisory role
• Schedule flexibility: available for day, evening, and weekend shifts as needed
• Time management: ability to efficiently organize priorities in a fast-paced, dynamic environment
• Communication skills: excellent interpersonal and verbal communication abilities
• Leadership and teamwork: demonstrated ability to lead by example while working collaboratively
• Customer service orientation: a genuine commitment to providing a positive shopping experience
• Multitasking ability: comfortable juggling multiple tasks in a high-volume retail environment

How to Apply

To apply, use the link below to access the official Dollarama application through their mobile-friendly platform. Make sure your resume is up to date and reflects your retail and supervisory experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Dollarama in Victoria.