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Assistant Team Leader – Dollarama – Store #1082

Location: California, CA | Company: Dollarama

Dollarama is looking for an Assistant Team Leader to join their team at Store #1082. This is a permanent position available in both full-time and part-time formats, making it a flexible option for candidates with supervisory experience in the retail industry. If you thrive in a fast-paced, high-volume setting and enjoy leading a team, this could be the right fit for you.

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As an Assistant Team Leader at Dollarama, you’ll work alongside the store’s management team to keep daily operations running smoothly — from stocking shelves and handling shipments to supporting staff and delivering solid customer service. It’s a hands-on role with real supervisory responsibilities.

About the Role: Assistant Team Leader

In this role, you’ll be an essential part of the store’s leadership structure. You’ll assist management with day-to-day store operations, oversee staff tasks, and make sure the store is well-stocked and presented according to Dollarama’s standards. Duties also include cash management, performing opening and closing procedures, and participating in the employee training process to help newer team members get up to speed.

A key part of this position is contributing to a safe and clean store environment. You’ll be responsible for ensuring compliance with safety and cleanliness standards, managing daily breaks, and entering attendance as part of your manager-on-duty responsibilities. Strong teamwork and a customer-first attitude are central to succeeding in this role.

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Benefits and Salary

Dollarama offers a competitive package for their Assistant Team Leaders, including weekly pay, paid vacation, and Birthday Leave. Employees also have access to a Retirement Plan and genuine opportunities for career growth within the company. Salary varies according to experience. Dollarama is a company that values its employees and supports long-term development.

Job Details

📌 Job Type: Full-Time or Part-Time, Permanent

🏢 Company: Dollarama

⏱️ Schedule: Day, evening, and weekend shifts available

Responsibilities

As an Assistant Team Leader at Dollarama, your day-to-day will blend supervisory duties with hands-on store tasks. From the floor to the back room, you’ll be actively involved in keeping the store running efficiently and making sure both staff and customers are well taken care of.

  • Assist management in overseeing daily store operations and coordinating staff activities
  • Stock shelves daily with incoming products, following Dollarama’s presentation standards
  • Handle shipments by boxing and unboxing daily deliveries in an organized and timely manner
  • Deliver customer service by addressing inquiries and resolving issues on the floor
  • Ensure compliance with store safety and cleanliness standards throughout the shift
  • Perform manager-on-duty tasks, including confirming breaks are taken and logging attendance
  • Execute cash management duties along with store opening and closing procedures as needed
  • Support employee training by participating in onboarding and development processes for new team members

Requirements / Skills

Dollarama is looking for someone who brings both retail experience and leadership ability to the table. The ideal candidate is organized, communicates well, and can adapt to a busy, constantly moving environment. A genuine commitment to customer service and team collaboration is essential.

  • Retail experience — approximately one (1) year of relevant experience in the retail industry
  • Supervisory experience — approximately one (1) year in a leadership or supervisory role
  • Flexible availability — willingness to work day, evening, and weekend shifts
  • Time management — ability to efficiently organize tasks and manage competing priorities
  • Communication skills — excellent verbal and interpersonal abilities for working with staff and customers
  • Leadership and teamwork — demonstrated ability to lead by example while supporting colleagues
  • Multitasking ability — comfortable working in a dynamic, high-volume, fast-paced retail setting
  • Customer service orientation — a focus on creating positive experiences for every shopper

How to Apply

To apply, use the link below to access the official Dollarama job application form for this position. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama is perfect for candidates who excel in retail supervision, team leadership, and customer service. On your resume, emphasize any experience with managing staff, stocking procedures, and cash handling, along with your attention to detail and ability to work in a fast-paced environment. If you’ve previously worked in retail management or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, retail operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 200+ product lines”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for a leadership role. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about resolving customer complaints, managing staff during busy shifts, and handling opening or closing procedures. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.