Assistant Team Leader – Dollarama – London, ON
Location: London, ON | Company: Dollarama
London, Ontario’s Dollarama location is looking for an Assistant Team Leader to join their crew. Whether you’re stepping up from a retail role or already have supervisory experience under your belt, this position offers a solid foundation for career advancement within one of Canada’s most recognized retail chains.
This is a hands-on leadership role where you’ll support store management, engage with customers, and keep daily operations running smoothly. If you thrive in a fast-paced retail environment and enjoy both leading people and working alongside them, this could be the right fit.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama in London, ON, you’ll be a key part of the management team, helping oversee store operations, staff coordination, and daily tasks. From stocking shelves to performing cash management and opening or closing duties, no two days look exactly the same.
You’ll also play an active role in training new employees, ensuring safety and cleanliness standards are upheld, and acting as a manager on duty when required. Strong communication skills and a team-first mindset are essential to succeed in this position.
Benefits and Salary
Dollarama values its employees and backs that up with a competitive package. Team members enjoy weekly pay, paid vacation, and birthday leave. There’s also a retirement plan in place, along with genuine opportunities for career growth within the company. Salary for this position varies based on experience.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: London, ON
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
Responsibilities
The Assistant Team Leader role covers a wide range of daily duties that keep the store running efficiently and the team supported. From operational tasks to customer interactions, you’ll be involved in all aspects of store management.
- Support management in overseeing store operations and coordinating staff activities
- Process daily shipments by boxing and unboxing product deliveries efficiently
- Stock shelves with daily products in compliance with Dollarama’s presentation standards
- Deliver customer service and resolve customer concerns in a professional manner
- Maintain safety and cleanliness standards throughout the store at all times
- Perform manager-on-duty tasks, including tracking employee breaks and entering attendance
- Handle cash management along with store opening and closing duties as needed
- Participate in training new team members and supporting their onboarding process
Requirements / Skills
The ideal candidate for this Assistant Team Leader position brings a mix of retail experience and supervisory skills. Dollarama is looking for someone who can lead with confidence, adapt quickly, and keep a positive attitude in a high-volume setting.
- Approximately one (1) year of relevant experience in the retail industry
- Approximately one (1) year in a supervisory or leadership role
- Flexible availability to cover day, evening, and weekend shifts
- Strong organizational skills with the ability to manage priorities effectively
- Excellent communication and interpersonal abilities to work well with staff and customers
- Leadership and teamwork mindset with the ability to motivate others
- Ability to multitask in a dynamic, fast-paced, and high-volume environment
- Customer service oriented with a commitment to positive shopping experiences
How to Apply
To apply, use the link below to visit the official Dollarama job posting. Make sure your resume is up to date and reflects your relevant retail and supervisory experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in London is perfect for candidates who excel in retail supervision, team coordination, and customer service. On your resume, emphasize any experience with store operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail leadership or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, cash management, and retail operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 10+ daily shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a good fit for this opportunity in London. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store formats, and product offerings beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing employee scheduling, and maintaining store standards under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.