Assistant Team Leader – Dollarama – Lévis, QC
Location: Montreal, QC | Company: Dollarama
Dollarama is hiring an Assistant Team Leader at their Lévis, Quebec location. If you have a background in retail and some supervisory experience under your belt, this role offers a chance to step into a meaningful leadership position with one of Canada’s most recognized discount retailers. Both full-time and part-time schedules are available, making it a flexible fit for candidates with varying availability.
As an Assistant Team Leader, you’ll be right in the thick of daily store operations — from receiving shipments and stocking shelves to supporting your team and ensuring customers leave satisfied. It’s a hands-on role that blends floor-level work with supervisory responsibilities, giving you real leadership experience in a fast-paced retail setting.
About the Role: Assistant Team Leader
In this position, you’ll work alongside the management team to keep the store running smoothly day in and day out. That means overseeing daily shipments, making sure products are stocked according to presentation standards, and jumping in wherever the team needs support. You’ll also handle manager on duty tasks such as tracking attendance and coordinating staff breaks, as well as performing cash management, store opening, and closing duties when required.
Contributing to a safe and clean store environment is a key part of the job, as is participating in employee training. You’ll be expected to lead by example — demonstrating the kind of customer-first mindset and team spirit that Dollarama’s stores are built on. Strong communication skills and the ability to manage multiple priorities at once will serve you well in this environment.
Benefits and Salary
This role starts at $18.44 per hour, with pay varying based on experience. Dollarama offers weekly pay, which means you’re never waiting long between paycheques. Additional perks include paid vacation and Birthday Leave, a Retirement Plan, and genuine opportunities for career growth within the company. Dollarama is a company that values its employees and provides a clear path forward for those who show initiative.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Lévis, Quebec, G6V 9J1
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
💰 Pay: Starting at $18.44/hour
Responsibilities
The Assistant Team Leader role at Dollarama covers a wide range of daily tasks that keep the store running efficiently and customers happy. From stocking shelves to stepping into a supervisory capacity, you’ll be an essential part of the store’s leadership structure. Here’s what you can expect to do on the job:
- Assist the management team in overseeing day-to-day store operations and staff
- Box and unbox daily shipments, ensuring products are processed efficiently
- Stock shelves daily in compliance with Dollarama’s presentation standards
- Provide customer service and resolve customer issues in a professional manner
- Uphold store safety and cleanliness standards by actively contributing to compliance
- Perform manager on duty tasks, including ensuring staff breaks are taken and attendance is recorded
- Handle cash management along with store opening and closing duties as needed
- Participate in employee training to support team development and onboarding
Requirements / Skills
Dollarama is looking for candidates who bring retail experience and a natural ability to lead others in a busy environment. The ideal candidate is organized, customer-focused, and comfortable working a flexible schedule that includes days, evenings, and weekends. Strong interpersonal skills and a team-first attitude are essential in this role.
- Approximately one (1) year of retail experience in a relevant industry setting
- Approximately one (1) year in a supervisory role, demonstrating the ability to lead a team
- Flexible availability including day, evening, and weekend shifts
- Strong time management skills with the ability to organize and prioritize effectively
- Excellent communication and interpersonal abilities to work well with both staff and customers
- Leadership and teamwork skills with a collaborative approach to problem-solving
- Ability to multitask in a dynamic, fast-paced, and high-volume retail environment
- Customer service orientation with a genuine commitment to a positive shopping experience
How to Apply
To apply, use the official link below to access the Dollarama job application — the process is done through their mobile application, AppyHere. Make sure your resume is up to date before you get started.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Lévis is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with managing staff, stocking shelves, and handling cash, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, customer service, and retail operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store presentation standards across 5,000 sq ft of retail floor”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Lévis. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about resolving customer complaints, managing staff priorities, and working under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.