Assistant Team Leader – Dollarama – Lévis, QC

Dollarama is hiring an Assistant Team Leader at their Lévis, Quebec location — a great fit for someone with retail supervisory experience who thrives in a busy, people-focused environment. With both full-time and part-time roles available, this position offers schedule flexibility alongside a strong set of employee benefits and real opportunities to grow within one of Canada’s most recognized retail chains.

As an Assistant Team Leader, you’ll work closely with store management to keep daily operations running smoothly — from receiving shipments and stocking shelves to supporting your team and delivering solid customer service. It’s a hands-on role that balances leadership with floor-level work, making every shift varied and engaging.

About the Role: Assistant Team Leader

In this position, you’ll assist the management team with a wide range of store operations, including opening and closing duties, cash management, and ensuring that products are stocked and displayed according to Dollarama’s presentation standards. You’ll also take on manager-on-duty responsibilities as needed, such as tracking attendance and making sure team members take their scheduled breaks.

Beyond the operational side, this role carries a team leadership component — you’ll be involved in training new employees and helping resolve customer concerns on the floor. Maintaining a safe and clean store environment is a shared priority, and you’ll be expected to model compliance with all relevant health and safety standards alongside your colleagues.

Benefits and Salary

This position starts at $18.44 per hour, with pay increasing based on experience. Dollarama offers weekly pay, which means you won’t be waiting two weeks or a month to see your earnings. Employees also receive paid vacation and Birthday Leave, access to a Retirement Plan, and genuine career growth opportunities within the company. It’s a package built to recognize the people who keep the stores running.

Responsibilities

Day to day, you’ll split your time between supporting store management, working directly on the floor, and stepping into a leadership role when needed. These responsibilities are central to keeping the store organized, well-stocked, and running efficiently for both staff and customers.

• Assist management with store operations and day-to-day staff coordination
• Receive and process daily shipments, including boxing and unboxing merchandise
• Stock shelves daily in compliance with Dollarama’s product presentation standards
• Deliver customer service on the floor and resolve customer concerns as they arise
• Uphold safety and cleanliness standards throughout the store at all times
• Carry out manager-on-duty tasks, including monitoring breaks and entering attendance records
• Perform cash management and handle store opening and closing duties as required
• Participate in employee training to help onboard and develop new team members

Requirements / Skills

Dollarama is looking for someone who brings a balance of retail experience and supervisory confidence to the table. The right candidate is comfortable leading by example, communicating clearly with a team, and adapting quickly in a high-volume retail environment.

• Approximately one year of retail experience in a relevant role within the industry
• Approximately one year in a supervisory capacity, demonstrating the ability to lead a team
• Flexible availability including days, evenings, and weekends as required
• Strong organizational skills with the ability to manage priorities efficiently
• Excellent communication and interpersonal skills for interacting with both customers and staff
• Leadership and teamwork orientation — able to motivate and collaborate with others
• Ability to multitask in a fast-paced, high-volume store environment
• Customer service mindset with a focus on positive shopping experiences

How to Apply

To apply, use the official link below — the application is completed through the AppyHere mobile app, so having your smartphone handy will make the process quick and straightforward. Make sure your resume is up to date before getting started.

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