Assistant Store Manager – Loblaws – Pickering, ON

Loblaws is looking for an Assistant Store Manager to join their team in Pickering, Ontario. As one of Canada’s largest employers, Loblaws offers a meaningful leadership role where you’ll directly influence the customer experience, team performance, and day-to-day store operations — all while contributing to a workplace culture built on care, ownership, respect, and excellence.

Reporting directly to the Store Manager, this role puts you at the centre of everything from employee development and scheduling to inventory management and customer service excellence. It’s a position for someone who thrives in a dynamic retail environment and is ready to lead by example.

About the Role: Assistant Store Manager

As Assistant Store Manager, you’ll be a visible leader on the floor — handling customer complaints, coaching staff, and keeping operations running smoothly. You’ll work closely with the Store Manager and cross-functional colleagues to drive business results, manage staffing objectives, and coordinate with company buyers on inventory and merchandising. This role also requires a valid driver’s licence and vehicle to travel to GTA East locations including Lindsay and Bowmanville stores.

Beyond daily operations, you’ll play a key role in building a positive and inclusive workplace. You’ll champion succession planning, support your team’s professional growth, and ensure all employees are aligned with safety and emergency procedures. Your leadership will directly shape the performance culture of the store.

Benefits and Salary

This position offers a hiring salary range of $65,000 to $85,000 per year, with compensation factored by experience, knowledge, and geographic region. Loblaws also provides colleagues with progressive career development, comprehensive training, scheduling flexibility, and a suite of competitive benefits. The company is consistently recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers, and Canada’s Top Employers for Young People.

Responsibilities

The Assistant Store Manager at Loblaws takes on a broad set of leadership responsibilities that span customer experience, team management, and operational efficiency. Every day brings a mix of strategic planning and hands-on involvement — ensuring the store runs at its best while staff feel supported and engaged.

• Model customer service excellence by presenting as a role model for efficient and courteous service on the floor
• Resolve customer complaints effectively and in accordance with established company guidelines
• Lead and develop staff by encouraging team members to take ownership of their performance and career development
• Coordinate with buyers on purchasing decisions and oversee the store’s merchandising activities
• Manage inventory of materials and stocked products to maintain availability and reduce shrinkage
• Recruit and evaluate job candidates to meet staffing objectives and build a strong team
• Schedule employees efficiently to maximise productivity, profitability, and margins
• Train staff continuously to ensure they meet company standards and are prepared for growth opportunities
• Drive succession planning to ensure the right people are being developed for key roles
• Ensure health and safety compliance and maintain employee awareness of emergency procedures
• Promote an inclusive workplace culture aligned with Loblaws’ CORE Values

Requirements / Skills

The ideal candidate for this Assistant Store Manager role brings retail leadership experience, a strong sense of accountability, and a genuine passion for developing people. Loblaws values leaders who act with integrity, can handle pressure calmly, and communicate clearly across all levels of the organisation.

• Strong communication and presentation skills to instruct individuals and groups effectively
• Client relationship management — ability to develop and maintain internal and external contacts
• Ability to thrive in a fast-paced environment while maintaining attention to detail
• Compliance with health and safety regulations and company policies at all times
• Commitment to results with a demonstrated drive to meet and exceed business targets
• Alignment with company values — acts in accordance with Loblaws’ mission and strategies
• Valid driver’s licence and access to a vehicle for travel to GTA East stores including Lindsay and Bowmanville
• Effective verbal and written communication skills with the ability to work independently

How to Apply

To apply for this Assistant Store Manager position at Loblaws in Pickering, use the official application link below. Make sure your resume is up to date and tailored to reflect your retail leadership experience before submitting.

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