Assistant Store Manager – Dollarama – Kitchener, ON

Dollarama is looking for an Assistant Store Manager to join their team in Waterloo, ON. If you have a background in retail and enjoy leading a team in a busy, fast-paced environment, this could be the right next step in your career. Dollarama is one of Canada’s most recognized and steadily growing retail chains, and this role puts you right at the heart of daily store operations.

In this position, you’ll work closely with the Store Manager to keep everything running smoothly — from managing your team and overseeing inventory counts, to ensuring merchandising standards are consistently met. When the Store Manager isn’t on site, you’ll step up as the Manager on Duty, taking full ownership of the store’s day-to-day performance.

About the Role: Assistant Store Manager

As Assistant Store Manager, you’ll be responsible for supporting store leadership across a broad range of operational areas. You’ll make sure that company policies and procedures are understood and followed by every team member, oversee timely and accurate inventory management to maintain proper stock levels, and uphold established merchandising practices throughout the store.

This role also involves active participation in recruitment and training of new employees, which means your leadership directly shapes the culture and performance of the team. You’ll need to communicate expectations clearly, manage priorities efficiently, and remain adaptable in a dynamic retail environment.

Benefits and Salary

This position offers a pay range of $19.30 to $20.30 per hour. Additional details about the work schedule will be determined based on the store’s operational needs, including availability for days, evenings, and weekends, up to 40–50 hours weekly.

Responsibilities

The Assistant Store Manager at Dollarama plays a hands-on leadership role that spans team management, store compliance, inventory oversight, and staff development. These responsibilities are central to keeping the store operating efficiently and meeting the high standards Dollarama is known for across Canada.

• Support the Store Manager in overseeing all daily retail store operations
• Act as Manager on Duty (MOD) in the absence of the Store Manager, making key operational decisions
• Communicate company rules and regulations to all team members, ensuring they are understood and consistently followed
• Oversee inventory counts in a prompt and accurate manner to support proper resupply of goods
• Enforce merchandising standards and ensure established practices are maintained throughout the store
• Participate in recruitment and training activities for new employees
• Organize time and manage priorities efficiently to keep daily operations on track

Requirements / Skills

Dollarama is looking for a candidate who brings proven retail experience along with strong leadership instincts and the ability to keep things moving in a fast-paced setting. The ideal person is organized, communicates well, and is comfortable taking charge when needed.

• Minimum 2 years of experience in the retail industry
• Team management experience — you’ve led people and know how to bring out the best in a team
• Strong organizational skills with the ability to manage multiple priorities at once
• Good leadership and communication skills to effectively direct and motivate staff
• Availability to work 40–50 hours per week, including days, evenings, and weekends
• Comfort with physical tasks such as ladder use, up-and-down movements, and heavy lifting
• Legal authorization to work in Canada

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date and saved in PDF, JPG, or DOCX format before submitting.

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